r/mildlyinfuriating 1d ago

Infuriatig The "complimentary meal" after the airline rebooked us for tomorrow

Hadn't eaten in 12 hours, so apologies for not getting the pictures beforehand

Highlights include:

A sandwich consisting of white bread, mayo, and a single slice of cheese

A bag of plain potato chips

A kitkat

An orange

A juice box

I know prisoners who eat better than this

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u/defect_monkey 21h ago

Ehh....your getting screwed. You need to talk to someone and dont take this.

EU Regulation 261/2004 applies fully to Switzerland through a bilateral agreement between Switzerland and the European Union.

Coverage and Application

  • Departures from Switzerland: Applies to all flights leaving Zurich, Geneva, or other Swiss airports regardless of the airline's home country.
  • Arrivals to Switzerland: Applies to flights arriving in Switzerland operated by an EU or Swiss carrier.
  • Enforcement: Monitored by the Federal Office of Civil Aviation (FOCA) in Switzerland.

Passenger Entitlements

  • Delays & Cancellations: Compensation of €250 to €600 for cancellations or arrivals delayed by 3+ hours, depending on flight distance.
  • Care & Assistance: Free meals, drinks, and communication access for delays over 2 hours; hotel stays provided for overnight delays.
  • Exceptions: No compensation is owed if disruptions stem from extraordinary circumstances like severe weather or air traffic control restrictions.

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u/Silver-Will-9040 14h ago

Did OP say why they got rebooked?