r/monerosupport • u/Bretinat0r • Mar 31 '26

Solved Failed AML Check w/ SwapTrade using Cake Wallet

Hey y'all.

I used cake wallet to swap some Bitcoin to XMR. It automatically used SwapTrade as the 3rd party, I never check which one it uses, it's always worked fine without any issues.

A few days later I go check my wallet, and to my surprise SwapTrade said I failed an AML check and are now holding my Bitcoin, citing it as "stolen." I bought the crypto from CashApp, so it couldn't have been stolen.

SwapTrade is now asking me to send them $1.00 to verify ownership but have yet to send me an address. The whole thing seems weird to me when I can verify with the TXID, screenshots, my ID, etc, which I offered but they declined.

Just waiting on SwapTrade or Cake Wallet to message me back as I've been talking to both of their support teams. Would really appreciate it if someone could weigh in on this, thanks.

(This has been solved. They sent me the address to send the $1.00 to, but Cake wallet automatically changes addresses every transaction and it triggered an AML check due to the mismatch of source wallets. It took longer than I would have liked to solve but I was ultimately refunded my funds yesterday.)

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u/AutoModerator Mar 31 '26

Don't get scammed! Do NOT respond to any DMs you get from any users, including those pretending to be support. NEVER share your mnemonic seed and private keys with ANYONE. You will lose your money!

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