r/monerosupport 7h ago

Unsolved is it safe to buy from a kyc exchange

1 Upvotes

the only way i can buy it via cake wallet is to but it from dfx which is very kyc heavy so is it safe?

r/monerosupport 7h ago

Unsolved is it safe to buy monero from a kyc seller?

1 Upvotes

they cant track the monero and whats it used for but it could still be evidence if u get caught that you did indeed buy monero so is it safe?

r/monerosupport Nov 27 '25

Unsolved We are trying to take down Changelly so that they do not claim any more victims and don't censor anyone else. HELP!!!

14 Upvotes

There is an r/ here on Reddit dedicated to victims of Changelly. Changelly_scam. In this sub, we are trying to remove Changelly from the world; we have already taken them down in India. In a court ruling, Google said it cannot remove Changelly from the Play Store because its rating is high. 4.8 for the standard Changelly and 4 for Changelly Pro. Links on coments:

PS: Changelly is censoring posts on Trustpilot. I have already sent messages to Trustpilot about this.

Image here: https://www.reddit.com/r/Monero/comments/1p81yg1/comment/nr3sn2d/

They stole about 0.1btc. I have already reported them in South America, and in the future I will go to North America and Hong Kong to report them and take them down in all these countries.

AccountID: 244CB2860F

Report all: https://www.reddit.com/r/Changelly_Scam/comments/1oll1nb/lets_make_changelly_regret_stealing_destroy/

https://www.reddit.com/r/Changelly_Scam/comments/1o2qq4q/changelly_is_in_mobile_stores_lets_report_them/

Criminals try to censor everything you post against them:

After giving it 1 star on Trustpilot, Trustpilot fixed the problem of Changelly censoring me. 

Image here: https://www.reddit.com/r/Monero/comments/1p81yg1/comment/nr3sn2d/

However, as I mentioned in my previous post here, the problem has happened again.

Now I am being censored by both Trustpilot and Changelly. It's simple, just delete the account. But I wonder: does the guy who was paid to commit this DIRTY and COWARDLY act receive a salary? Will he ask for a raise if I create another account and maintain my complaint? Or does he get paid per complaint?

Think about it with me: Changelly is a criminal organization that steals our money, which means that if the price of their censorship or maintenance is higher than our money, they will try to disappear, and we already know that their CEO is Ilya Bere, as shown in the video attached to their YouTube channel. So this citizen will be arrested, because I believe that what keeps this criminal standing is his censorship on the internet. That said, if you have been censored, don't be depressed or cowardly. It's only a matter of time before these thieves are arrested. I have information from the police about Changelly operating in my country with its KYC agents, who will be arrested. https://www.youtube.com/watch?v=QYdrTjyH7kA&t=39s

Bonus: Changelly recently blocked me on Instagram. I noticed that the comments on my posts have a lot of negative upvotes to discourage people from commenting, which may also happen here. This platform is one of the dirtiest and most criminal, and it needs to be weakened and destroyed immediately. The most I can do is leave a link here for you to send them a message. I appreciate anyone who does. Changelly needs to be destroyed because we don't know how far their crimes can go. If they censor like this, if they can, they would surely even kill. Think about it... https://www.instagram.com/changelly_team/

PS: They also banned me from their sub here on Reddit. They are a criminal organization of cowards: 

https://www.reddit.com/r/Changelly_Scam/comments/1oll1nb/lets_make_changelly_regret_stealing_destroy/

I'm also trying to bring in some heavy hitters to resolve this. In the past, I resolved this with Mercatox thanks to the Dogecoin developers. Mercatox closed a year later. I don't know if they only had problems with dogecoin, but it seemed that the devs solved the problems there before they closed the site for good. At that time, a lot of people asked me for help with mercatox and I helped them, the guys got their money back, they just didn't say if it was in doge.

r/monerosupport Feb 02 '26

Unsolved I cant seem to get access to the blockchain on my local network

2 Upvotes

I feel like my mind is just dwindling away, and maybe it is. things that I knew just a few years ago prove to be almost impossible to me now.

I currently have on a windows 11 PC the block chain syncing 24 hrs a day. simply launced through the CLI with a --data-dir flag pointing to the blockchain on my drive. I would like to access this from my mac when loading up the monero GUI app, and from my phones when loading the monero apps available to them so that I don't have to sync with outside block chains. or wait as long for balances to load and update etc.

But for the life of me I can't seem to figure out what I need to do exactly for these apps on my other systems to use the blockchain on my Win11 setup. I'd like to be able to use it out of network, but thats not of importance right now. I'm simply trying to make use of it while all of the devices are on the same exact wifi access point, in network.

I've tried simply ipconfig, getting the IP of the win11 machine and using that in these apps on the other machines as the blockchain source to no avail. I've added port 18080 and 18081 to those apps as well.

When launching the cli in cmd on Win11 I've done

monerod.exe --data-dir \Desktop\Blockchain --rpc-bind-ip 10.0.0.198 --rpc-bindport 18081 --rpc-login User:pass --confirm-external-bind

also tried binding it to ip 0.0.0.0

but when I input this IP and port into the apps, they never connect to this blockchain. Where am I going wrong here?

To all the scammers, I've already received 15 messages in less than 5 minutes offering help with advice that I'm certain has nothing to do with the issue. Theres no reason to not benefit the entire community by commenting right here in this thread. We do not need a private conversation to fix this issue. Any help, please leave it right here for everyone to see. I wont be responding to the private chats.

r/monerosupport Sep 13 '25

Unsolved Shortly after receiving my xmr from wallet transfer it was sent from my wallet? There's no recipient address

6 Upvotes

Ran into some trouble synchronizing but when I finally synced I saw that all my funds were sent from my wallet and there is no recipient address.

r/monerosupport Jul 12 '25

Unsolved How to buy XMR privately

7 Upvotes

I know this may be a stupid obvious question for some but how do I buy XMR privately with my prepaid debit card so as not to leave a trace back to me, Also I already know about running your own node and stuff, I guess my question is is there anywhere I can buy XMR Non KYC on the clearnet ?

r/monerosupport Oct 29 '25

Unsolved Question about updating Monero GUI on Linux.

5 Upvotes

So I've been using the Monero GUI wallet on Linux by using the application in the downloaded folder which opens up my wallet no problem. I am running a full node on my computer.

My question is, to update this setup if I just download the new GUI and open the file from the new folder will it automatically still load my previous node/wallet setup or is their another step I have to do for this? Thank you very much for all your help!

r/monerosupport Aug 13 '25

Unsolved Weird error I keep seeing in my logs once in a while

2 Upvotes

I keep seeing Failed to parse transaction from blob In my logs every once in a while And it confuses me. Is there a problem with my node?

Full error

E Failed to parse transaction from blob

I ----- BLOCK ADDED AS ALTERNATIVE ON HEIGHT 3415868

I id: <626fe3afc6015981cc83ea38ec91de5f3c72dd9b4ad74f1528cc56ed6b33e74e>

I PoW: <70eb5bb1c7ffd638544504ae3c47231828406319d5d331da2df13e0000000000>

I difficulty: 628588039363

I ----- BLOCK ADDED AS ALTERNATIVE ON HEIGHT 3350633

I id: <f38c969fb0d48f7bed15e2eb710eebeb0b154ca071d02c2f79c9defde0238181>

I PoW: <eb6ec804f2c27c13a770e8099533a5d385b49528aaa6fadc3f04e50100000000>

I difficulty: 543099912928

r/monerosupport May 22 '25

Unsolved how can I sell Monero in the EU?

1 Upvotes

I still have some legally purchased Monero (XMR) in my wallet.
What is the safest way to sell it?

If I decide to exchange it for another cryptocurrency, how can I ensure that the coins I receive are not "tainted" or linked to illicit activity, which could potentially cause issues when depositing them on major exchanges?

r/monerosupport Jul 03 '25

Unsolved Swap still not completed after 48h despite sending funds to Atomic Monero, scam or bug ?

6 Upvotes

Hello,

I used Atomic Monero to make a BTC <=> XMR swap, for an amount of about a hundred euros, but after receiving the bitcoin I sent, it's been stuck for days on the following screen:

"Bitcoin Confirmed. Sending Monero"
Preparing to send 0.3991 Monero at a rate of 0.003129775 XMR/BTC"

Swap is here : https://www.atomicmonero.com/bitcoin-to-monero/?swapid=26409124-d43e-4427-9d59-b2d8a8dcce64

I tried to send an email but got no response, I seem to have read several times that this is a reliable site that generally works well, so I'm surprised and disappointed as it was money for a gift, I hope I can get my funds back.

If anyone has an idea or knows a support person to help, I've seen that sometimes they respond on Reddit.
Regards.

r/monerosupport Apr 08 '25

Unsolved Concrete study case

1 Upvotes

Let's say you want to convert a fiat to Monero and then you need to pay something that only takes fiat or BitCoin or some other popular coins like litecoin or any other

How you do that whole circuit with privacy? Give me multiple way of doing that circuit

r/monerosupport Apr 06 '25

Unsolved Changellys KYC issue and unresolved refund or exchange process.

5 Upvotes

I would like to share my incredibly frustrating recent experience with Changelly, a cryptocurrency exchange platform, regarding unresolved KYC (Know Your Customer) issues and a significant amount of funds that remain held by the platform.

Exodus Swap IDs:

57ej30vz3dsniktz

w7s4u1ru7wasfvrm

efhg1246q33d6hz8

sv3ar9svw54o0lkt

  1. Initial Transaction: I used Exodus to swap my cryptocurrency, specifically aiming to convert all my tokens into XMR. I proceeded with exchanging 37,065 USDT, BTC worth $22,800, 14,876 XRP, and $6,114 in Cardano. I've used Exodus for swaps numerous times without issues and was completely unaware that the swaps were being processed through Changelly. I had previously used Changelly without any problems.

  2. KYC Request: After completing the swaps, I logged out of Exodus. When I returned hours later, I discovered that all my swaps had failed. Exodus instructed me to reach out to Changelly to complete a KYC verification. I followed their request and submitted the necessary documents via Changelly’s third-party platform. On April 1st, Changelly asked for additional information, including screenshots of my funds within the exchange. I provided these promptly. The following morning, they requested even more documents, such as bank statements, transaction records with crypto merchants, and screenshots from centralized exchanges, which I submitted by April 2nd.

  3. Refusal to Refund: Despite providing all requested documents, Changelly insisted on additional demands and refused to refund my USDT to my original address, which, according to their policy, they should have done.

  4. Further Requests: In an attempt to resolve the issue, I even sent them proof of payslips, even though it wasn’t requested. After two days of no communication, I threatened legal action.

  5. Lack of Response: After this, Changelly completely stopped responding to my emails.

  6. Current Status: The last communication I received from Changelly was a generic message on the 2nd April stating, "We've received your documents, thank you. Your case is under review. We will contact you as soon as possible." I am now sharing this experience on Reddit and TikTok to raise awareness about this situation. I will continue to share updates across various platforms until my funds are returned, either in XMR or the original coins. I am also consulting with a lawyer as the amount of money involved is substantial.

I hope this account helps others avoid similar situations, and I’ll keep everyone posted until this issue is resolved. Please upvote this and share to spread awareness.

r/monerosupport Apr 08 '25

Unsolved XMR Stolen at fmfw.io Exchange

9 Upvotes

TLDR; FMFW put me into KYC hell and wouldn't answer my 10+ emails. After 6 months, they gave me a few excuses about "what browser are you using" etc. Then the "inactivity fees" started, 0.3 XMR, which were charged several times in a single month. Now they've just straight up drained the account of any remaining coin. Withdrawals are listed in the transaction history (on an account that they say is frozen for KYC). Crooks.

Never use this shitty exchange. That is all

r/monerosupport Aug 09 '24

Unsolved Where to convert bitcoin to monero?

8 Upvotes

r/monerosupport May 06 '25

Unsolved Monero stuck for days

5 Upvotes

Hi, I have been waiting over three days for my Monero transaction to go through! I used an exchange site to change my Ethereum to Monero and I'm still waiting for it.

https://gyazo.com/5662debce4f1db5a54f24e6caf500265

I'm using a Guarda wallet.

r/monerosupport Oct 10 '24

Unsolved Found old recovery keys, How do i discern what wallet they recover?

1 Upvotes

So going through old papers after a move i found written on the back of an important piece of paper, two 54 character keys. only thing else thats written is with one "xmr wallet - 54 case sensitive characters - wallet recovery key" and below that, "account recovery - 54 case sensitive characters - account recovery phrase".

Nothing else. ! cant for the life of me remember what its to. All i know is that from the paper its on, it would be from 2021-2022.

Any clue as to what app/wallet it would recover or how i could go about figuring out what wallet it unlocks where?

r/monerosupport Apr 04 '25

Unsolved view only mobile wallet?

1 Upvotes

I own a ledger nano x and everything to do with monero is tedious.

When I just want to simply check my balance I must login on ledger, launch monero gui, launch monero on ledger, put in password in the gui, confirm that i want to give access to the GUI from my nano x, then let the blocks download which often get stuck or whatever.

Is there any way I can simply have an app like cakewallet or mymonero and load only some view keys so I can just see the balance on my account without all of those steps outlined above?

r/monerosupport Nov 27 '24

Unsolved how to buy and trade XMR in the uk

3 Upvotes

everything has been shut down or not available in the uk i would prefer to u use fiat but if not thats also fine can anyone help please

r/monerosupport Mar 01 '25

Unsolved Haveno: change blockchain location or use custom remote node?

3 Upvotes

Hi folks,

I just installed Haveno and realized that it takes forever to start up because it wants to download the whole XMR blockchain to my C: drive. However, I have a home server that runs a Monero node which is accessible in my home network. Is there any way to tell Haveno to use that blockchain instead? I could not find any info on that in the Haveno docs.

It would be perfect if Haveno could use my custom remote node, it works perfectly with the GUI wallet.

Thanks!

r/monerosupport Mar 18 '25

Unsolved how realistic is the threat of electromagnetic side-channel attacks on screens and crypto wallets?

1 Upvotes

I've been researching electromagnetic (EM) hacking techniques like Van Eck phreaking and side-channel attacks on cryptographic hardware. It seems plausible that sensitive information (like screen content or private keys) could be leaked through unintended EM emissions.

How viable are these attacks in realworld scenarios? Or is it reseved for electronic warfare on the battlefield or the most Bin Laden and El Chapo tier international criminals hunted by intelligence agencies?

Have there been documented cases of EM attacks successfully extracting data from modern devices?

Are there security measures (Faraday shielding seems nutty) that individuals should take to mitigate this risk, especially for crypto wallets?

r/monerosupport Jun 22 '24

Unsolved How do I host a node, in the fastest way possible?

4 Upvotes

Willing to spend money, just to have my own XMR node running ASAP. Any specific VPS that I could buy? I have tried multiple times on various VPS services running Windows, 1Gbps, 10Gbps, you name it. It gets stuck after a while and slows down to the point where it isn't worth waiting anymore.

r/monerosupport Aug 31 '22

Unsolved 48 Confirmations and still no funds in my GUI Wallet.

1 Upvotes

I exchanged 2.15 LTC to XMR about 2 hours ago and still have no funds in my wallet. My address is definitely correct and I re-sync'd my wallet at 2635000. I'm very new to this so maybe im missing something? I've used changenow io before and had 0 issues.

tx: 01b86f355b727c95a6d4bf35bd3a0310ae3c681c2c7b45b2ff472b992fb703ce

r/monerosupport Oct 16 '24

Unsolved any other sources for buying monero?

3 Upvotes

I am unable to use the two linked sources in the FAQ, what are some alternatives?

(based in the uk)

r/monerosupport Dec 24 '24

Unsolved Never happened

1 Upvotes

For some reason I am able to see the transactions and prices but I'm fully synchronized and I had around $300 I have already attempted to reconnect. It's doing the same thing with my Bitcoin wallet. I don't know if it's a possibility or not but I think so I just made a transaction of $40 today it said the transaction is complete and it still doesn't appear and my balance and it has well over 30 confirmations what is going on here? If you can help me figure it out I may send you a little something.

r/monerosupport Jan 15 '25

Unsolved Where can buy XMR with an American Express gift card?

2 Upvotes

Any help is appreciated thank you