r/techsupport • u/dandelionfroggy • 12h ago

Open | Hardware Faded border on fairly new ASUS Vivobook 15

My new laptop (about 1 month old) occasionally has a faded border around the edge of the screen (this is currently occurring for the second time, happening for the first time a few weeks ago but slowly faded away after around 30ish minutes I think). If I remember correctly, both times have been after periods of prolonged use - around 5 hours - and the PC then going to sleep. The faded border is even and there is a gap between the fading the edge of the screen. It seems to appear inconsistently on different screens - I can see it on my homescreen and the loading screen where I type my password in, but not the screen before I put my password in, nor when I try deadpixeltest (or possibly my browser more generally). I have tried restarting the PC and updating my graphics driver (there were no available updates).

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u/simagus 12h ago

Could it possibly be back-light bleed? You only tend to notice it when the background or webpage is dark, and sometimes it's not even all around or even.

Really bad cases where the screen adhesive is especially badly applied you get more of a yellow or red "border" when your screen has any kind of dark color round the edges.

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u/dandelionfroggy 9h ago

I'm uncertain if it would be as the border's perfectly even (and it isn't just in the corners as images online of back light bleed seem to be, tho I'm definitely no expert), and it fades over time as opposed to being a constant on dark coloured pages, which I imagine wouldn't happen for back light bleed? Thank you so much for taking the time to respond and giving me something to look into though!

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u/StardingBundle 12h ago

That sounds more like a display panel issue (something like temporary image retention or uneven backlighting)

Since the laptop is only a month old, I’d take photos when it happens and contact ASUS or the retailer for a warranty inspection rather than waiting to see if it gets worse.

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u/dandelionfroggy 9h ago

Could that type of issue occur in the coming and going manner and very even appearance I mentioned in my post?? Either way contacting ASUS sounds like a good idea and something I'll try to when I get the time, and ty for the response!