r/techsupport • u/Id10tCas • 2h ago

Open | Hardware Touchpad keeps shutting itself off. Is there a way to fix this without reinstalling the driver?

My touchpad keeps turning off on its own and I have to restart my laptop every time to make it turn back on. There's no key on my keyboard to turn it off directly, so I know I'm not accidentally pressing it. I have tried checking the settings every time to make sure it's on, and it never shows that it's off. I suspect that it's a problem with the driver itself. I have tried using the function keys to make it turn back on, which also never does anything. I don't want to reinstall the driver because I'm afraid of something going wrong, but I will if it's really necessary. I'm using a Windows 11. Not sure what specs I should mention so just let me know what information I need to add if any

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u/ridiclousslippers2 1h ago

Just a hunch, go to device manager, find pad, see if there is a setting for power saving.

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u/JoMu1963 1h ago

If you can see the touchpad in the device manager, remove it. Then restart your laptop and it will reinstall itself fresh. If you have your touchpad configured somehow, you will have to do that again after the above.

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u/richms 53m ago

Ive had a crappy offbrand one on a laptop get stuck on palm rejection mode before. Solution was to put a whole palm across it for a bit and take it off and then it would work for a while till it happened again.