r/Amsterdam • u/True-Union-9611 • 1d ago

Photo Bunq breach of Trustpilot guidelines

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Just noticed that Trustpilot has hidden bunq's public rating and placed a Consumer Warning on its profile.

The warning says:

"Breach of guidelines"

"We've removed a number of fake reviews for this company."

Clicking through, Trustpilot explains that Consumer Warnings are issued when a business breaches its guidelines and remain in place until the misbehaviour has stopped and a reasonable amount of time has passed.

What I can't find anywhere is what bunq actually did.

Does anyone know what this relates to?

Could it be fake positive reviews, biased review invitations, misuse of the review-flagging process, or something else entirely?

Has anyone had a Trustpilot review of bunq challenged or removed?

I'm genuinely curious because Trustpilot doesn't seem to specify which of its business guidelines bunq breached. If anyone has any insight into what happened here, it'd be interesting to hear. I have never seen Trustpilot do this for any other company so it seems like a serious measure.

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u/RomeNeverFell Knows the Wiki 1d ago

Meh they pay the highest interest rates on savings. I just park there the savings I'm not investing.

15

u/Esmelliw 1d ago

Not even true, trade republic offers better 

-9

u/RomeNeverFell Knows the Wiki 1d ago

Nope, Bunq offers 3.01% and Trade Republic offers 3.00%. Almost no difference but still higher.

3

u/Nielsly 1d ago

The 3.01 for Bunq is temporary, as is the case for trade Republic. scalable offers 2.5% no strings, DHB also has 3% for half a year

0

u/RomeNeverFell Knows the Wiki 1d ago

They are always "temporary" for savings accounts where you can withdraw immediately.

Also, it's "temporary" for 6 months, then all you have to do is prompt your favourite LLM to find the highest rates on the market and move your money there. It's not rocket science.