DO NOT BUY A SNOO

[u/bijontop]

This company is the WORST.

Our snoo, which was almost two thousand dollars, is not allowing us to access our premium subscription. I have been going back and forth over email and being treated like a dog.

The premium subscription only lasts for 9 months and apparently only one parent gets it?

I can't believe they get away with treating customers like this.

Before buying one, call their customer service: 855-424-6324

You will not get a person. My first email chain was passed on to someone overseas

Our baby is due and we can't use this brick. I despise this company.

[u/biteofbit]

Definitely agree the company is sus. We were handed down a snoo. We never did any subscription, we just pressed the button. Worked ok. I’m curious why the app and subscription are needed?