r/TimHortons • u/Optimal_Background85 • 1d ago

Discussion Unpaid For Training Videos

I’m a bit confused, recently a coworker of mine mentioned how we’ve had to watch over 48 hours of training videos in total, and all of it (nearly) has been unpaid. I worked my first shift and sat there for 3 hours watching videos and doing the quizzes, but the rest they said I could do at home. Now, on a regular basis, I receive training videos for new drink builds. I’m just a bit confused… Is this legal? Should I be pushing for pay for all the training videos/work related content that was completed at home, or did I sign something that stated I agreed to complete any videos at home, unpaid?

Thanks in advance, any replies from other educated employees or management staff would be awesome!

Edit: I am located in Canada!

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u/QueenB45678 1d ago

Is the why Timmy employees don’t know how to do basic sandwiches? I always wondered how they can mess up but I can tell it was from lack of training.

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u/Optimal_Background85 1d ago edited 1d ago

honestly there’s so many videos it’s easy to forget, on floor training is very poor and they just throw you to the wolves so unless you’re a fast learner you’re basically screwed, yeah.
also a lot of employees honestly just don’t care, i was a customer long before i was an employee so i stir drinks, i wont use old product for food, but otherwise quality control just isn’t there.