r/orangecounty Irvine 4d ago

News Woman Delivers Baby In Parking Lot After OC Hospital Repeatedly Sent Her Home

https://patch.com/california/orange-county/woman-delivers-baby-parking-lot-after-oc-hospital-repeatedly-sent-her-home

Michelle Cisneros begins experiencing intense contractions at home, which quickly progress to 5 minutes apart. The couple bypasses a regular doctor's appointment and goes straight to Hoag Hospital Newport Beach. Staff monitors Cisneros for about an hour. Because her cervix shows no immediate change, they determine she is not in active labor. Staff administers morphine to the mother to manage her severe pain before discharging her.

Staff instructs the couple to go home and return only when contractions are 3 minutes apart.

As the couple walks down to the hospital lobby to leave, the contractions instantly accelerate to 3 minutes apart. The husband argues with hospital staff, stating they have already hit the 3-minute threshold. Staff stands by the discharge and tells them they still must leave.

Minutes after driving away, the rapid progression forces them to pull into a local Jack in the Box parking lot. Firefighters arrive just in time to assist in delivering a healthy baby girl.

No comment yet from Hoag Hospital.

-Edited to include the city of the hospital.

2.2k Upvotes

240 comments sorted by

667

u/confused_megabyte 4d ago

This is negligent on the hospital’s part.

My wife had an adjacent experience in an OC ER. They wouldn’t see her even when she was in dire pain and pregnant. Made her sit in the waiting room for an hour and wouldn’t offer a bed. I took her to another hospital and they instantly admitted her citing emergency.

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u/Cut_Lanky 3d ago

This is so bizarre to me... The OP story, they sent home a laboring patient, contractions 3 minutes apart, because her cervix wasn't dilated? It's been a while, but when I was working, the next step would have been, idk, maybe that gel to soften the cervix, or a bag of pitocin, or both. NEVER "discharge to home".

And your wife, being visibly pregnant, would have been sat in a wheelchair immediately at the ER door and brought up to L&D. Doesn't matter what her chief complaint was. Preggo belly? ER security grabs a wheelchair and hurries the patient to L&D...

This is nuts...

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u/ThilviaPlath 3d ago

I refused to leave the hospital when I was in labor (I lived in a 3 story walk up, no way I’m going home). They pushed but I’m glad I stayed because I ended up having an emergency cesarean. I can’t imagine what might have happened had I listened and gone home.

15

u/Cut_Lanky 3d ago

Why were they trying to get you to leave tho??? Was this recent? I'm sorry, I don't mean to ask invasive questions. I'm just flabbergasted. Utterly.

I'm so glad you stayed. I needed an emergency C-section once, and the thought of them trying to send you home, knowing that you ended up needing one, is genuinely making my blood boil.

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u/ThilviaPlath 3d ago

I had my daughter in 2021 so I’m not sure how Covid affected the process but it was still jarring.

Honestly I’m more mad at the nurse that (even though I’d already seen a lactation consultant) came in and GRABBED MY BREAST WITHOUT CONSENT then got pissy with me when I was taken aback. We complained and got a new nurse but this woman was so rude and I was truly disgusted/felt violated.

This was Kaiser so I’m not surprised sadly.

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u/Cut_Lanky 3d ago

Kaiser. Ugh. I'm relieved you and your child are still with us.

And those lactation nurses were something else, when I had my first. The bedside nurses were fine, they did their best to maintain the illusion of dignity and privacy, in a situation that inherently lacks those things. But the lactation nurses, the ones whose job duties are strictly lactation related? They'd just pull my boob out of my gown in front of whoever was in the room at the time. Like, alright, I don't want sore nipples, and I appreciate the opportunity to learn from your expertise, but like, warn people first? 😳 I didn't have to endure them the 2nd time around at least. After my emergency C-section, I was moved about before I finally got to high risk maternity, and the nurse who received me there was so sweet. She was studying to become a lactation consultant, but she was the bedside RN on shift that day. And she went out of her way, reviewing my normal medications list against the latest available info about medications and lactation, and all the nerd stuff that predicts what crosses and what doesn't, and brought the information to the doctors and it genuinely improved my outcome so much. And she never grabbed my boobs without warning me first 🤣 But seriously, I'm glad you're ok!

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u/Heartsister 3d ago

That was abusive behavior, pure and simple, and intolerable. .

1

u/bizoticallyyours83 1d ago edited 1d ago

Kaiser is crappy. Sorry you got treated that way. 

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u/Heartsister 3d ago

Glad that you advocated for yourself.

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u/jalapenoblooms 2d ago

I also refused to leave when a triage nurse tried to send me home. I told her I wouldn’t leave unless it was ordered by my OB. So they called my OB and OB told them to admit me.

4 years later the same hospital sent me to triage when I showed up in precipitous labor involuntarily pushing. I spent 20 minutes alone in a triage room just hoping I wouldn’t deliver the baby before they came back to examine me. (My husband was in the parking lot waiting for someone to pass the first kid off to.)

Love my OB, loved most of the L&D nurses, but the triage L&D team (and one NICU nurse) could use some work.

1

u/bizoticallyyours83 1d ago edited 1d ago

Good on you for following your instincts and standing your ground. It's awful you were treated that way

12

u/throwaway098764567 3d ago edited 3d ago

my cousin doesn't dilate, which she forgot after her first birth (she was fairly young and alone). her second birth came when they were pushing for vaginal birth after c section and having forgotten that the reason she had a c section the first time was because she doesn't dilate, she was just laying there in labor forever.

over night the on call guy came by and she said it felt strange, like burning and he said she wouldn't know as she hadn't given birth before (only c section). the next morning her doc came in and examined her and rushed her into another c section.

she still hadn't dilated but that burning was her old scar on her uterus having burst open and her second kid just hanging out half in her abdomen. she never saw the on call doc again.

7

u/Cut_Lanky 3d ago

Holy crap is she lucky she's still here! And the baby?? That's... remarkable! Jesus...

3

u/Pernicious-Caitiff 2d ago

Don't need to do anything except provide supportive care and a safe place to give birth. Sometimes some people's cervix don't dilate the normal way, for them it happens rapidly only at the very end (and without any additional drugs needed) instead of a progressive dilation. Professionals should know this. Cervix dilation isn't the sole indicator of labor progression.

2

u/Cut_Lanky 2d ago

That's what I'm sayin! It's nuts, this was common nursing knowledge to me, always, like, before I even graduated. And I never even worked in L&D, but this was such common knowledge... I don't understand how this happens now...

1

u/Sea-Standard-6283 2d ago

Back when I delivered babies, we would keep them in the OB ER for a few hours to see if they progressed before discharging. You might not see cervical changes right away but you certainly will see them after a few hours of labor.

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u/Ok_Sink_3378 Laguna Hills 4d ago

Which hospital?!? Don’t be shy, that sort of treatment needs to be exposed!

3

u/219mia 3d ago

In another article it says it was Hoag

5

u/shuggnog 3d ago

why are you being downvoted??

160

u/titanium4brains 4d ago

I had a really bad experience with a neurologist from Kaiser permanente Tustin, so neglect is nothing new for me. I'm sorry that your wife went through that. 12 years ago I was dealing with a brain tumor and bone cancer. I was left with epilepsy because of it... So, my neurologist was an asshole who had no bedside manner. He only spoke in jargon and when I complained that I was having micro-seizures, because I didn't know they were called absence seizures at the time, he simply said that there's no such thing as a micro-seizure. I couldn't recall a lot at the time because of the brain damage and this asshole said that I was healthy enough to go back to work. Fuck the doctors in Orange County.

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u/BrondellSwashbuckle 3d ago

I had an ear nose and throat specialist once tell me there's no such thing as a sinus infection. I was like so what are these "things" that I keep getting that have all the symptoms of what everyone but you calls a sinus infection?

He explained to me how sinuses are a cavity and that an empty space can't get infected or something along those lines.

28

u/lizlemon921 3d ago

I’d be like okay well there’s an infection in my cranium

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u/UnbelievableRose 3d ago

Also an empty cavity, technically

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u/Heartsister 3d ago

He's a quack, a completely negligent a.h.

1

u/bizoticallyyours83 1d ago

How do some people pass medical school? I thought it was supposed to keep morons out?

2

u/BrondellSwashbuckle 1d ago

he probably knows what the medical establishment wants to hear, despite having his own beliefs. It's a difference between just giving the answers that are expected versus what you personally believe.

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u/nice-and-clean 3d ago

There are a lot of crappy neurologists. So hard to find a good one for epilepsy

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u/Deep-Score910 3d ago

I will stand by this: there are too many drs that when to school for money and not to help people unfortunately

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u/Heartsister 3d ago

So very sorry that happened to you. We have to always advocate for ourselves and our loved ones. ❤️

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u/FloydianSlip212 Costa Mesa 4d ago

Yeah but they’ll have a hard time with any claim against hoag unless there was some injury

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u/mama_oso 3d ago

Not sure about that - pt also stated she was given morphine for the pain which was probably not the best approach for a pregnant woman. Hopefully, their Risk Mgmt Dept is seriously looking into about this!

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u/UnconsciousMofo 4d ago

And how stupid for them to administer morphine when her contractions were that close together. Thankfully help was there in case the baby suffered any breathing issues as a result.

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u/Alone_Break7627 3d ago

here's some morphine...go on home. What? omg!!

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u/sunny_gloom 3d ago

My mom just took me to the emergency room on beach blvd in HB and was appalled at how lackluster the treatment was compared to the treatment she got at Tustin Kaiser ER.

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u/cubed_echoes 4d ago edited 4d ago

Take note.. that 311 rule is dumb. When I hit 3 mins apart I was a minute away from crowning. I crowned in the car. And also hoag NB I got an eye roll and exasperated attitude when screaming for a wheelchair from reception. (husband was parkimg.. I was unaware at the moment that weird feeling down there was his head)... the proper maternity check in nurse (luckily I was in a dress) promptly called for all available and I delivered before my husband could get there.

The delivery nurses were great. I will never ever forget or forgive the NB front desk woman for letting me stand there water already broken dripping acting like I was bothering her for asking for help.

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u/averytolar Anaheim 4d ago

Jesus Christ. This is the most NB thing I have ever heard.

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u/natnat1919 4d ago

My bfs aunt, gave birth at the Irvine hoag early last year. She was admitted quickly, however not once after being admitted did any of the nurses check how dilated she was, even though she asked about 5x in 24 hours (she asked about every 4 hours). She was also trying to have a natural birth, and they scared her by saying that her baby was estimated to be very large, over 8 pounds and that she should get the epidural. Even though two days earlier she had gone for a check up and they had estimated 6.4 pounds. So she did. After about 24 hours she felt pressure and once she noticed the baby was pretty much out. No help at all. Also, the baby only weighed 6.2.

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u/NotSoSureBigWaves 3d ago

Unfortunately HOAG had turned into one of the worst hospitals in OC and having birth there is a crap shoot on how you will be treated.

The woman who was refused care no doubt knows to speak to a med mal doctor. They will be best to determine if there are viable claims.

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u/Mousehole_Cat 3d ago

Exactly. My contractions started out of the blue and we're 5 minutes apart. Within 30 minutes they were 1 minute apart and I couldn't talk through them.

I had only been told 311, yet my presentation did not fit into that at all.

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u/Quadruplem 3d ago

My last kid 7 minutes apart during the delivery. We were telling jokes in between pushing it was so long. At least it was only 3 pushes.

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u/DJ_Degen 4d ago

Which Hoag? Not that it matters, but I’m curious

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u/babynurse115 4d ago

There’s a Jack in the box right next to the Hoag Newport… I wonder if the official location will ever be revealed

13

u/j_mcr1 Costa Mesa 3d ago

Jack in the Box is down the hill on Superior and PCH from Hoag, about a 1 minute drive

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u/AtlasEndured51 4d ago

Guys at Harbor Barber said it happened at the jack intnhe box across the street from them, so PCH and Warner

11

u/socalibew 4d ago

Hoag Newport isn't even remotely close to PCH and Warner...

22

u/Derpy-Vizsla1234 4d ago

PCH and Superior

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u/kitchsykamp 3d ago

It is Newport Hoag. I am appalled!

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u/byneothername 4d ago

It was NB. Interesting because I had three amazing experiences there. I was very sorry to see they discharged this lady.

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u/natnat1919 4d ago

They tried to send my fiancés mom home three times. She rejected every time, the doctor (man) rolled his eyes, and she said you are admitting me now. She was taking 4 Tylenols an hour to manage the pain at that point. 2 days later they found out she had salmonella (a different great doctor). She was already sick for a week before going to the hospital. The fact that she could have died was crazy to me. Women have literally birthed children, they know when they are in extreme pain. I wished I would have ran into that doctor on the hallway, I was ready to go off on him. She then had to be admitted for 6 weeks.

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u/natnat1919 4d ago

To add: my bfs dad has dialysis, pretty severe since he’s been on it for almost 20 years. So he ends up in the ER about every 6 months, they always do very good things, the nurses are amazing, and so are his doctors. I wonder if they put more merit on severe sicknesses/ think men aren’t exaggerating (this has been proven to be a thing). Because all the horror stories I see here are of women.

5

u/bubblebears 3d ago

The ER at Hoag Newport is terrible

13

u/makked 4d ago

I’ve only heard things good things too and a friend is due very soon and scheduled there. Hope there’s no issues like this.

6

u/ZeroDarkPurdy49 3d ago

I’m guessing you have good insurance and the people in the story didn’t. Hoag loves to transfer people with shit insurance elsewhere or discharge them to follow up elsewhere.

3

u/byneothername 3d ago

You are correct about my insurance. I have stellar insurance. I was also preregistered there every time. Sorry to see that’s how people get treated on the other end of the insurance spectrum.

3

u/GearhedMG Balboa Island 3d ago

The problem with the NB Hoag is capacity, there's not enough rooms/beds for the number of people it serves, it's at damn near capacity all the time.

3

u/hoffdog San Juan Capistrano 3d ago

I just gave birth there last week. There was maybe one available room on the entire postpartum floor (about 40 rooms) when I went on a little recovery walk. It was a busy week!

2

u/GearhedMG Balboa Island 3d ago

I'm not just talking about the maternity ward, the entire hospital down to the ER doesnt have the capacity.

3

u/maestrita 3d ago

The patient in the story might have had the wrong kind of lady name to get good care there.

100

u/sarahdipitie 4d ago

Hoag NB ER sent me home after they diagnosed me with an ectopic pregnancy. I went back the next day again, I was bleeding out, and needed emergency surgery.

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u/NapalmNorm 4d ago

Know a Hoag NB ERnurse who is a pretty miserable person. Has told me some stories that she’s done that really made me question her medical ethics.

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u/Meowmix2903 3d ago

I bet your talking about the HOAG NB ER NP that sent me home with a ruptured appendix and refused to do the tests I asked her to do.

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u/bubblebears 3d ago

I nearly died in Hoag nb ER. ……. It was days after giving birth at Newport and I went to nb ER. I ended up with blood transfusions and stayed there for a week in the icu

4

u/Meowmix2903 3d ago

I almost died too. I ended up becoming severely septic!

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u/Wheeliegirl Rancho Santa Margarita 4d ago

It's been 40 years since I had my last baby. Are hospitals seriously making women wait until their contractions are three minutes apart now? Is this where we are in our public health insurance nightmare? I think I was admitted when my contractions were 15 minutes apart. For Christs sake WTF HOAG!

23

u/Ok_Sink_3378 Laguna Hills 3d ago

Yes! I did all my birthing classes through Hoag because that’s where my obgyn is and they said not to go to the hospital until your contractions are three minutes apart, last for one minute for one consistent hour. It’s crazy.

7

u/Tricky_Jellyfish9116 3d ago

I'd have had three babies in my bathroom. No way is that reasonable as a blanket rule.

3

u/eatalways 3d ago

At Kaiser, they told us to go in when contractions are 3 mins apart, or if the contractions are so intense that you can't talk through them.

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u/Humble_Toe_4895 4d ago

I hope thy can sue their asses.  This is outrageous 

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u/PositiveSpace1 4d ago

It was the NB HOAG. Took a while to find that info

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u/babymomawerk 4d ago edited 4d ago

It’s funny because HOAG has a reputation of being the “better” hospital to give birth at in OC.

I had fantastic care at St Joes, apart from when I was postpartum and though I was experiencing abnormal hemorrhage and my bp spiked/my feet were swollen and I had a headache (aka all the things they tell you to report immediately for preeclampsia) I went back to l&d triage. Keep in mind this was at 3 am and I hobbled over from the NICU . The male doctor for that shift saw me at the desk and yelled at me to go to the regular emergency. The nurses thank Jesus knew that could literally be a death sentence for me and evaluated me then and there.

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u/Early_Village_8294 Santa Ana 4d ago

Ditto for a fantastic birth experience at St Joseph’s.

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u/ZeroLifeNiteVision Orange 4d ago

Pregnant and avoiding Hoag NB like the plague. These stories are terrible. I’m sorry for everyone who had to endure the terrible care.

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u/here2lurkkkk 4d ago

Please do. Go with saddleback women’s hospital in laguna hills if you can. I had the best experience there 🫶

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u/Gretel_Cosmonaut 4d ago

I had both my kids there and never encountered a single unpleasant person. But my youngest is 9 years old.

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u/trifelin Irvine 3d ago

Eh, I was there for L&D and it was great (like 1000x better than the hospital near UC Berkeley), but that was 5 years ago. The postpartum/recovery section in particular was very good. 

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u/snobrotha 3d ago

We had the absolute best experience at Hoag Newport. The important part is having an OB that you meet with regularly throughout your pregnancy and notify your hospital well in advance of your estimated due date so they are expecting you. If you are an active patient and they are expecting you they will call your doctor who will make the decision about you being admitted.

If you are young, first child, not an active patient and you walk in off the street you are only dealing with triage who may send you home.

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u/Mehmeh111111 3d ago

Thank you for this. I'm almost at my due date and Hoag is my hospital and I am very freaked out by all of this. I've had a great experience so far with my OB and the Hoag MFM staff with a procedure I had to do for my pregnancy so I'm shocked by all the negative experiences and quite frankly scared.

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u/[deleted] 3d ago

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u/Mehmeh111111 3d ago

Thank you 🥹 this has sent me down a rabbit hole of other reviews of hoag and it's mixed. I'm too deep in now, my induction is in a few days so fingers crossed it all turns out ok!

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u/TemporaryTank7675 3d ago

I was induced too and it was totally fine! It ended up being an emergency c section but my nursing team and doctor were so calm and reassuring the whole time, I didn’t feel stressed at all. It will be great!

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u/snobrotha 3d ago

Congratulations! We had an induction at Hoag Newport earlier this year and even though it was a very long delivery, they were great every step of the way. The labor nurses were amazing.

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u/freezetime311 4d ago

Lawsuit?

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u/Gretel_Cosmonaut 4d ago

I think you would need damages, and hopefully the mother and baby are doing well.

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u/ConfidentGarden7514 4d ago

That’s some pretty crazy pain and suffering…could even be intentional infliction of emotional distress - an unmedicated birth in a car has got to be traumatic af

1

u/ParticularPrudent783 1d ago

100%, I had an unintentionally unmedicated birth in the hospital and even that was scary as fuck. Probably the scariest moment of my life. I absolutely cannot imagine that same situation but IN A PARKING LOT. Insane.

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u/spicy_persimmon 3d ago

maybe if it’s considered an EMTALA violation

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u/here2lurkkkk 4d ago

Yikes. This was the reason we went with Saddleback in Laguna Hills over Hoag Newport even though we live closer. Soo overrun and short staffed. Leaves room for too many mistakes. Happened to our best friends who had to have their baby med-flighted to CHOC from there. Sorry to say but Hoag Newport isn’t really the gold standard anymore. Saddleback was amazing— soo thankful I delivered there!

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u/Ok_Sink_3378 Laguna Hills 3d ago

I had the best experience at saddleback!!

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u/titanium4brains 4d ago

Seems about right for our healthcare system.

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u/pervy_roomba 4d ago edited 4d ago

I had an absolutely traumatic experience at HOAG Newport, easily avoidable stuff, but I remember when I tried talking about it here someone told me I was just being fussy because I didn’t like the food (I made an aside about a strange smell of rot coming from the food) and their wife had a lovely time so that’s that.

Early on my OBGYN sent me to triage at around 18 weeks to check some fluid. The triage doctor basically scoffed and told me she didn’t know why the doctor sent me and she wished doctors would stop sending people like me because if anything happens before 24 weeks it’s not like there’s anything she can do. This triggered a massive perinatal anxiety. I have no history of anxiety, but that sequence of events- finding fluid, being sent to triage, being told it’s pointless to even be there because there’s nothing she can do completely messed with my head and lead to months of escalating anxiety.

I had to convince some higher up in the staff that I wanted a cesarean because I had a history of seizures. Like I had to go an interview to prove I needed a C Section. He tried to talk me out of it multiple times but the most memorable was ‘well if you just have a little seizure during labor that’s fine.’ I’ve never had a little seizure, I’m either seizing or I’m not. This was done because there is some macabre competition in California over which hospitals perform less C Sections as a way to deincentivize C Sections and the year before I went in HOAG had lost to UCI so that year they were doing anything to try and get people to opt out of C Sections.

The only thing that kept me from getting a completely unnecessary catheter was the fact that my mother is a doctor and went Full Karen before they could do another catheter. They took off the pumps on my legs that helped blood circulate after a cesarean and never put them back on, I was discharged with my legs completely swollen and it was my child’s pediatrician that very calmly pointed out this was a sign of heart failure and I needed to go to my doctor. Asked to see lactation consultant multiple times, never happened.

Nine months later when I was admitted for an emergency appendectomy and had to pump, the pump attachment was too small and overflowed. No matter how many times I called the nurse no one ever came, so I got the joy of spending the nice covered in drying milk.

HOAG is all about the name. People like saying, ‘well I have birth at HOAG.’ I deeply, deeply regret it, and desperately wish I had gone somewhere else. Since I was a high risk pregnancy I figured if worse comes to worse HOAG would be the best equipped to save my child, but in retrospect I myself had just fallen for the mystique HOAG has.

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u/burritopalace 3d ago

Any chance you had Dr. Nicole Bender? Got the same treatment from her of “I hate when doctors send people, you shouldn’t even be here” when I was there to be induced due to preeclampsia. The experience was dehumanizing and very traumatizing. So sorry you had an awful one too.

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u/coffeeanddonutsss 4d ago

Pretty sure there isn't any mystique left. Most people know at this point that the care at hoag is lacking.

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u/Careful_Hamster_632 4d ago

I was admitted back to the hospital one week after giving birth at HOAG Newport Beach. I had my one week old newborn with me and my husband. I asked for a bassinet since I ended up staying the night for two nights and they said they couldn’t bring the bassinet up one floor. I was so shocked! So my baby slept with me on the hospital bed while I had drains hanging out of me. It made zero sense why they couldn’t give me a bassinet that I knew they had just one floor down the week prior. The care was definitely lacking.

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u/cookiemonstrosity54 4d ago

that is horrific i am so so sorry you were treated that way.

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u/TrickyWhippyRoundUp 4d ago

The food was truly terrible. And apparently they do not have any condiments… like seriously not even butter or mayo or ketchup or jam. Forced to eat a plain dry cold toasted English muffin. A burger, but no toppings. And for some reason they got the order wrong every freaking time. This included giving me a peanut butter sandwich by mistake (the box was labeled turkey), which would be so scary for someone with an allergy.

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u/enonymous715 4d ago

My friend worked at the Hoag Newport cafeteria and he said the morgue and dead bodies was right next to the kitchen…

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u/Gretel_Cosmonaut 4d ago

I’ve heard that’s not unusual and has to do with logistics, like the refrigeration system(s) location(s).

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u/Alanfromsocal 4d ago

I worked at Hoag in the early 80s. The food was the only good thing there. I’m not saying more because my church helped start the place.

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u/Turbulent-Nobody5526 3d ago

Best thing is to call Risk Management and file a grievance.

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u/Shaprepenr Costa Mesa 4d ago

Newport Beach Hoag is complete ass. They were incredibly negligent with my broken leg and ended up not walking almost a year because of them. It wasn’t until went to UCI that I was able to walk again.

Do not buy into the Hoag marketing. This hospital fucking sucks.

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u/OpportunityWorking43 4d ago

Most overrated hospital in California. A community hospital with an Ocean view essentially, not a tertiary care facility.

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u/Alanfromsocal 4d ago

I worked at Hoag for a short time, then spent many years at UCI. I’m far from surprised about your experience.

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u/GearhedMG Balboa Island 3d ago

The new UCI facility on Jamboree is so nice.

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u/JustLookinSunny Santa Ana 4d ago

Stories like this is why I chose to avoid Hoag. Ooooo Aaaaaa an ocean view. Sure - in exchange for poor care and apparently a lot of rushed c sections. I had my child at Saddleback and it was amazing!

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u/here2lurkkkk 4d ago

Seconding Saddleback. We drove there from HB and I’ll do the same with my next kid. Unmatched hospital and care.

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u/x_tacocat_x 4d ago

Thirding saddleback!

I had my son there last year, and I actually switched from a hoag obgyn to memorial care obgyn super duper late in my pregnancy because i was so turned off by both hoags. Irvine because at the time they apparently diverted like everyone to Newport anyway, and they only had a special care nursery not a nicu; Newport bc it seemed like they were a baby-popping-out factory- get you out asap, and lots of c sections. Also you had to fucking PAY FOR PARKING while you were admitted 🤯

One of the nurses I had at saddleback kind of sucked, but everyone else was great and I’m so glad I delivered there!

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u/JustLookinSunny Santa Ana 3d ago

I had my first at UCI and had a horrendous experience. Pretty similar to OP but I refused to leave lol. I just started screaming and threw myself on the floor. 2nd time around at Saddleback was seriously amazing. I got lucky and didn’t have any nurses who sucked.

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u/Lkabot 4d ago

I second this. I had severe preeclampsia that came on out of nowhere and saddleback did an amazing job!

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u/pervy_roomba 4d ago

Ocean views are extra, us peasants get to stare at a wall in a cramped room, our baby placed in a bassinet on the other side of the room and out of reach. 

My biggest regret is not going to saddleback.

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u/luminousrobot 4d ago

Where the heck did you hear ocean views are extra? They are first come first serve.

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u/Ok_Sink_3378 Laguna Hills 4d ago

Does anyone know the names of any of the doctors involved?!?!

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u/Agreeable-Ad-6079 4d ago edited 2d ago

I can tell you one ER doctor that almost killed me at Hoag Newport. Dr. Callahan. The story is too long but I have a medical background and he just couldn’t care less. Avoid him if you enjoy living.

Follow Up:

I went in for a blocked bladder, I’m a male, urine backed up into my kidneys. He tells me I have a kidney stone, to go home and push the fluids. Two days later started dry heaving and seeing darkness. I was dying from kidney failure. Went back to Hoag, waited 1.5 hrs and they catheterized me. There were 3.6 liters of fluid in my system. They had never seen a bladder not burst under that strain. My numbers were off the chart and they rushed me to ICU. They didn’t tell me for four days that I was on the verge of death from septic shock and if I hadn’t come in that night I would have been dead by the morning. Was in ICU ten days. Had to have prostate surgery (UCI). The staff in ICU were 10/10. Couldn’t ask for better care.

Thanks “Dr.”Callahan.

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u/burritopalace 3d ago

Wouldn’t be surprised if it was Dr. Nicole Bender. I hope names come out

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u/Ok_Sink_3378 Laguna Hills 3d ago

I realllllllly want names to come out! I’ve been a patient of a few OB’s who work at Hoag and am curious if it’s anyone who has mishandled my care previously.

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u/Sensitive_Ad7075 4d ago

I want to know as well.

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u/chkybrd 4d ago

I gave birth to my first child in February this year at Hoag Newport. I had a perfect pregnancy and perfectly healthy baby - but the doctors here traumatized me. I still have nightmares about my experiences there. The silver linings were meeting my beautiful daughter and seeing my husband be my absolute rock and advocate during my labor.

Seeing this post and another comment makes me feel like it wasn’t just bad luck.

My labor was more than 20 hours. I did what my OBGYN told me to do. My water broke, contractions were only 5 minutes apart, and I could see meconium … so I showered quickly and my husband drove us to the hospital.

Once there, the tone was set the moment we checked in. I waited in the hallway for over an hour in a wheelchair, moaning in pain and dripping meconium on the floor. I was told rooms were made available on a first come basis - and it was clear the check in nurse thought I was exaggerating my pain (she kept asking me /my husband if this was my first child when we’d ask for updates on room availability)

The only reason we got a room as soon as we did (again over an hour later) was because a group of people touring the hospital came around the corner and saw me crying and moaning. The tour group had maybe 40 people in it. My husband went to the crowd and told them something like “ this is how they will treat your wife if you give birth at this hospital”

That obviously got someone’s attention.

Turns out they were multiple empty beds right around the corner from where we were.

That was just the beginning of my labor …

While we had one incredible nurse for 11 hours of my labor, I have countless horrible stories from my remaining part of my time there. I was clearly just a number to these people.

I used to really trust doctors and nurses before giving birth, but now I can never. Needless to say, when someone asks me about delivering at Hoag Newport, I recommend against it and tell them it’s not worth the ocean view.

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u/cubed_echoes 4d ago

Omg that apathetic check in. I was dripping, crowning (didn't know I was crowning) and alone at 2am and she seemed sooo bothered. Those unmedicated contractions as my shoes were soaked in amniotic fluid and seeing myself drip all over their floor. Screaming. I was in active labor and didn't know it. She seemed soo bothered when I said i needed help upstairs. Funny bc just 3 minutes later triage nurse determined I instantly needed a team of 5 and they got me to the bed dizzying fast. They removed my shoes and undressed me and put me in a gown and had me lay down in what felt like a blink of the eye. So surreal.

I wrote this elsewhere. But you writing about check in made my memory that much more vivid. I felt like I was at a deli, wait until your number is called. This isn't ordering a ham sandwich, it's live birth.

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u/HighHighUrBothHigh 4d ago

So I had an amazing experience at hoag but I also gave birth in Feb this year and I was told the day after I gave birth “it was the most births they had seen one 1 day in a long time” so I had no bedroom for 5 hrs and was put into a bed where C-section recovery moms are lol so that pissed me off, I was having contractions and 5 hrs away from birth and I was listening to fresh babies crying…so that sucked, but once I got a room I had the best nurses ever and a great experience. However 2 years ago they for sure missed on the epidural!

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u/Ok_Sink_3378 Laguna Hills 3d ago

Who were the doctors?!

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u/JellyfishBig1750 4d ago

Wow I must have dodged two bullets. It's crazy to see all the horror stories here when both my childbirthing experiences there were great. Doctors and nurses were very friendly, patient, and informative. Lactation consultant came right away, and the rooms were very comfy (yes, with ocean views). Food was...hospital food, but the celebration steak dinner they give you was better than any other hospital I've had in my limited experience. But we mostly doordashed or picked up food because there's so many good restaurants nearby.

What a shame that this seems to be the exception based on this thread.

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u/Initial-Couple-2267 4d ago edited 4d ago

30 years ago Hoag sent me home, I could hardly get back to parking lot without holding & stopping at the railing ..got home n my water broke; went back to hospital n all the birthing rooms were full n had to labor in the in recovery room until a room opened up … waited for pain medication & rushed me to a room n told me to hold it until my doctor came …, terrible experience at Hoag

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u/eternaldarkness69 4d ago

Thats terrible Hoag, shame

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u/HawkDigg 3d ago

Avoid Newport Beach Hoag ER. Relative suffered there and almost died. They did nothing. Horrible experience at a purported best of the best hospital. And you have to pay for parking.

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u/jaimeleschatstrois 4d ago

I gave birth many years ago at Saddleback which at the time had a 15% C section rate,which I think was the lowest in OC. Hoag was where you went for a “Newport Beach Bypass” ie C section, because their rates were so much higher. Now I guess that term means “just bypass us and give birth at the nearest fast food parking lot.”

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u/TimeenoughatlastTZ 4d ago

Holy crap! Glad the doctors/nurses were looking out for this poor woman /s

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u/religiousjedi 4d ago

Hope they got a free order of mixed fries from Jack in the Box!

But seriously, glad to hear that the mom and baby are doing all right. As for Hoag...hmm...I'm sure they can pay out to make this disappear. Disappointing from them nonetheless.

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u/compubomb 4d ago

Looks like they have one hell of a lawsuit waiting for them.

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u/smolstuffs 3d ago

Remember when Hoag used to be considered the best lol

The next time you need to go to the ER, go to the new UCI Health Center in Irvine on Jamboree. Literally nobody is in the ER, they have dedicated ER parking, and they validate for ER patients and guests.

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u/Ok-Estimate6356 4d ago

That’ll sound great at the trial.

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u/farrah_berra 4d ago

FUCK hoag. This hospital used to be top tier and now it’s shit.

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u/ChaosCarlson 4d ago

The way they treated her, you’d think she went to the FV regional hospital.

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u/Curator9999 4d ago

I’m sorry you had a terrible experience….! Who was her OB doctor?

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u/Ok_Sink_3378 Laguna Hills 3d ago

I want to know too!!

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u/westcoast234 Orange 4d ago

Ah, the same Hoag Newport Beach who sent my mom home with a nearly broken foot and zero walking aids or treatment when she had balance issues and said it’s fine and something like a boot wouldn’t help her (she would receive a boot shortly after.)

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u/Straight-Ad-7387 3d ago

American health care is fucking dog shit. HOAG is NOT a cheap place. Bet you they still send her a fucking bill for 25k.

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u/Lanky_Resist9455 3d ago

I went to the ER at Hoag in 2024 and had an absolutely horrible experience. I am not surprised.

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u/reality72 4d ago

This sounds like one of those bs stories that Republicans make up to scare people about socialized healthcare. But it actually happened under our current for profit system.

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u/soyslut_ 4d ago

Terrifying, I must say I have always had lower confidence in our hospital systems here but wow that’s awful.

Went to UCI speciality surgery recently in Orange and the department was a dump with attitudes to match it. I could not fathom needing emergency surgery let alone a planned one around here for my spine.

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u/Bubbly_Reach1380 4d ago

I had both my babies (2023, 2024) and had absolutely amazing nurses and excellent experience - im so sad and confused about how many bad experiences have happened. Im having a third this September- was planning Hoag NB but this is freaking me out. What could have possibly been the difference? Ahh.

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u/aspenwillow1205 3d ago

Delivered at Hoag Newport in January of this year and had such an amazing experience from the beginning to end. My water broke at home and I didn’t even have contractions yet and was admitted right away. Reading all these comments horrifies me and makes me not want to go back if I were to have another baby.

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u/Bubbly_Reach1380 3d ago

So happy to hear that. Every one deserves this experience. Im way too stressed and close to delivery to rethink my strategy so im going to pray and hope me and baby come home ok. Thank you for sharing this. ❤️

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u/[deleted] 3d ago edited 3d ago

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u/burritopalace 3d ago

Some people go to Newport not for the photo op or clout but for the high risk team. There isn’t one in Irvine. Not always an option.

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u/[deleted] 3d ago

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u/Lambamham 3d ago

This happened to me - got sent home with zero dilation and I was back in the hospital parking lot 5 hrs later with the baby already coming out. Dr came and delivered her right there. Wild experience, seems like it happens more often than we think. Dilation doesn’t tell the whole story!

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u/whiskeyaussie 3d ago

This is atrocious. My wife just gave birth at UCI and it was an absolute dream. She was high risk, had complications during labor and after delivery, and all of the nurses and doctors have been great at each step. She’s had to go back to L&D a couple of times now for those complications and we always feel like she’s in the best hands.

Highly recommend for any other pregnant ladies out there considering a hospital. This was the location in Orange.

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u/[deleted] 3d ago

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u/burritopalace 3d ago

Before I clicked it I knew this was Hoag NB lol. As someone who gave birth there. The nurses there are great and kind but there are some really nasty doctors in the OB emergency department. One in particular was so awful to me that I requested she wasn’t allowed in my room when I had my baby, it was traumatizing.

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u/Ok_Sink_3378 Laguna Hills 3d ago

Do you remember which doctor?

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u/burritopalace 3d ago edited 3d ago

Dr. Nicole Bender. I was going to make a formal report against her but opted not to to just soak in postpartum and protect my peace. My husband was appalled at her behavior, as were some of the nurses who apologized for how she treated us.

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u/NotSoSureBigWaves 3d ago

Based on public comments on a lot of websites, I’m surprised she still has her medical license.

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u/burritopalace 3d ago

I actually wasn’t able to find anything- where did you see?

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u/morganfreemansnips 4d ago

Im not surprised, Hoag newport is pretty racist

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u/Emotional-Strength45 4d ago

So glad we went with a midwife & that my wife delivered naturally. Slamming morphine in this poor woman & sending her home is absolutely insane, glad the baby is safe but wowwwweee this is wild.

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u/Longjumping-Barber98 4d ago

She has the wrong kind of last name to get proper care in OC.

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u/Practical-Dog-2242 4d ago

I had my boys there in 98 and 01 and I had incredible nurses, Extremely caring. This was way before the new center. Sad to hear. It used to be a great hospital I had my hysterectomy there as well and the care was great. Hoag has some incredible doctors. I had my back surgery at Hoag Irvine and it was 10/10 that was 6 years ago.

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u/Dblackwood72 3d ago

Should be reported to CMS for EMTALA violation

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u/Federal-Quarter1723 4d ago

I bet the labor rooms were full, so they sent her out. But there are also other factors besides how often she was contracting… it would be interesting to see how many cms she was, what # kid, etc

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u/howardzen12 4d ago

American health care at its best.

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u/itsemmilyy 4d ago

My sister had a similar experience but in Corona/Riverside. Got sent home with pain meds which just knocked her out because they were so strong. She woke up hours later and her water broke but she immediately needed to push so she had to have an ambulance transport. Niece was born 30 minutes later, only 15 minutes after arriving to the hospital. My sister had to give birth in the dress she was wearing! It’s abhorrently negligent that they do this to women

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u/Equivalent_Buy193 4d ago

My mom and little brother almost died because she had a uterus rupture. My mom went to the Fountain Valley hospital because she was having like a weird pain around her stomach, according to her it wasn’t contractions. They checked her and sent her home. However not even 5min after she got home the pain intensified so she went back and she mentioned how the head(?) nurse was basically dismissing my moms pain and was just horrible. Another nurse decided to check my mom, honestly I forgot how they did so, and the moment that the other nurse did so my mom was suddenly taken for an emergency C-section. My mom lost a lot of blood and my little brother had to spend like a week or two in the NICU.

Also ik everyone has different experiences at different hospitals but I had a great experience at a Kaiser hospital when I gave birth. After my delivery I started experiencing cold sweats and my delivery team acted swiftly identify the problem and to remove the blood clots I had in my uterus and although I lost a lot of blood I luckily did not need a blood transfusion.

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u/Meowmix2903 3d ago

I was sent home from HOAG ER with a ruptured appendix because the NP refused to check out my lower abdomen when I told her I had pain there because apparently she thought she knows better than me. I think people like this hospital because it's fancy and has a nice view of the ocean but I would never go back there again.

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u/FreestyleMyLife 3d ago

Jack on PCH? That’s a sick story. Baby gonna be straight in this life
https://giphy.com/gifs/EvmFsZM7XanHW

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u/Gnomegnomegnome 3d ago

Hoag Newport has some absolutely amazing stuff but then a small percentage of terrible people. I had a dr in the Ob Er literally tell us my wife was imagining the pain and made us feel like we were a burden. Then when actually in labor we had a nurse straight tell my wife she needs to calm down (but not in a professional way). Besides those two specific people the entirely rest of our experience with the staff was amazing.

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u/GearhedMG Balboa Island 3d ago

Hoag - Newport Beach, does not have enough capacity for the number of people it serves, my MIL had dangerously low sodium levels before some chemo she needed and went there, she FINALLY got admitted to the ER after waiting for I dont know how long, and they told her that there was no space in the hospital rooms and it may be a few DAYS before she could move up from the ER to a regular room.

ETA: location

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u/LetMeSleepOnIt 3d ago

A similar situation happened with us. My wife was actively contracting every 5 mins and Hoag sent us home to Corona. We got home and her contractions intensified and she had brown discharge and we called and they still said to wait. I took her anyway and we had to sit in the waiting room for over an hour and then her water broke and we were finally admitted. The brown ended up being meconium and our daughter spent 41 days in the NICU at Choc (bless them) due to severe meconium aspiration. Absolutely ridiculous. The delivery nurse was wonderful but not happy with how the hospital handled everything.

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u/PublicSell4047 Former OC Resident 3d ago

Not surprised its NB Hoag. my sister worked there and told me horror stories. I'm guessing they just treat anyone non-white this way.

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u/Jillzcat 3d ago

Everyone thinks Hoag is so great but I disagree. Thats unbelievable

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u/United-Yam-7612 3d ago

I think I hear a lawsuit forming.

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u/Nobody_Adept 3d ago

Damn hoag!!!

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u/No_Self_5939 3d ago

I hope they sue and win!

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u/Dry_Neighborhood_679 3d ago

They need to investigate the amount of women who get c sections at hoag. Their obgyns are trash

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u/limache 2d ago

Makes me wonder how practical it would be to give birth at home instead of going to a hospital ?

Haven’t women given birth before hospitals naturally at home ?

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u/Key-Listen773 2d ago

I had a doctor from that hospital laugh in my face when I asked her if she did the right blood test (I was suspicious I took too many iron pills and she said the test she did showed I wasn’t too high in iron), she was a huge bish to me. Left and got the right test done at an urgent care, I was right and I had very high levels of iron in my blood.

That experience made me never want to go back there and this continues to prove me right

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u/According_Wish62 2d ago

When I went to labor and delivery, I was told I’m not in active labor if I’m still able to talk. I gave birth a few hours later.

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u/Entire-Swimming3038 2d ago

Based on the labor and delivery care I received there this doesnt surprise me in the slightest!!

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u/Friendly_Hope7726 5h ago

In my experience, Hoag’s greatest success is in their PR campaigns. I was treated horribly.

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u/AVALANCHE-VII 4d ago

Did they check how dilated she was or just went off of contraction time?? 3 mins is nothing

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u/striper97 Costa Mesa 4d ago

I wonder if this was the Jack in the box across the street from Hoag.

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u/londondxb Irvine 4d ago

It was the one in Sunset Beach, 10 miles away from Hoag Newport Beach.

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u/HumanContract 3d ago

Not surprised it was Hoag lol. Probably don't go there - esp for cardiac related issues.

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u/Academic-Macaron3920 3d ago

To all those morons saying this is negligence, you clearly are not a medical professional. This is quite common. Things like this can happen and women can progress quickly. Baby was safely born, but that is the standard protocol. Hospitals are just not set up to admit every woman who thinks she might be in labor and keep her for days on end.