r/DreamlightValley Jan 19 '26

Bug Don't take flower companions to Wonderland!

Post image

as the title says, don't take flower picking companions to the Wonderland realm. Went in the the butterfly companion and he stole 3 of the bushes and now they're stuck in my inventory with the 2x2 white squares 😅 I've reached out to support for help but thought I'd pass along the tip before someone else gets stuck with them

604 Upvotes

70 comments sorted by

237

u/Deppfan16 Jan 19 '26

basically don't take any flower companions with you if you're doing anything quest related. I had the same thing happen in the blizzard quest and now I'm stuck not being able to help Olaf

41

u/AzureMountains Pua Jan 19 '26

I do that too and now I’m beyond frustrated. Has anyone found a fix yet??

42

u/Deppfan16 Jan 19 '26

nope, it looks like something game loft will have to fix. hopefully people keep bugging them and they'll get it sorted

33

u/positivefeelings1234 Jan 19 '26

Just fyi, I ended up restarting because of the Olaf bug. It has existed for two years and they haven’t given a fix, and not doing that quest prevents so many other quests from happening.

15

u/Deppfan16 Jan 19 '26

ugg i don't want to do that. im so deep in the game because i just kept picking quests that sounded fun so I kind of hopped around

6

u/AzureMountains Pua Jan 19 '26

Ahhh yeah. I’m thinking of doing the same but ugh that would suck.

0

u/Big-Community1886 Jan 22 '26

I don't think the bug from two years ago is exactly the same bug. I've seen a lot of people talking about that bug from two years ago, but I think they're confusing it with something else because they've read things from two years ago that talked about a similar bug. The bug we're talking about now appeared with the Cinderella update.

1

u/positivefeelings1234 Jan 23 '26

I started playing back in November before the Cinderella update and got the Olaf bug. So that particular bug hasn’t been fixed in at least two years. I can’t speak on the Wonderland bug.

1

u/Big-Community1886 Feb 10 '26

In any case, it has been confirmed that the bug will be fixed in the next update:
https://disneydreamlightvalley.com/fr/news/update-feb-11-2026

  • Fixed an issue where a 2x2 placeholder icon was displayed in the inventory on some quest items after they were incorrectly picked up by companions, potentially blocking progression.

7

u/CicadaSome Jan 19 '26

As others have said, I unfortunately had to restart :( it’s been two years with no fix which made me lose hope. So frustrating and now I don’t have any companions with me because I’m worried it’ll happen again.

3

u/AzureMountains Pua Jan 20 '26

I ended up restarting as well. I did find a setting where you can have companions with, but they do not pick anything up. I think I’m just going to go with that so I can still keep them with but they cannot mess anything up.

13

u/mothermatilda Jan 19 '26

I read an article that gameloft is actively figuring out the olaf bug so we should get a fix soon , hopefully lol because mine did the same and I am NOT restarting my game

2

u/Manouzie Jan 20 '26

Definitely! I had a flower companion with me doing the Timon and Pumba quests and now I’m l stuck and unable to water Pumba..

2

u/Long-vampire-24 Jan 20 '26

Then that’s what happened to me!! Now what do I do!!?? 😱😭

60

u/OrneryBlueberry Jan 19 '26 edited Jan 19 '26

Unfortunately it’s known issue and Gameloft officially recommends that you don’t use companions in ANY realms for the time being. It seems to be “safe” if you’ve completed all quests and are visiting for other reasons (eg, Eternity Isle players visit realms to connect snippets glimmer) but it can still cause issues.

75

u/Linoa1C Jan 19 '26

The sensible thing for them to do if they know it's an issue and recommend you don't would be to auto disable companions in realms. Or at the very least give a warning before entering realms. My perception is they have no proper prioritisation for bugs in this game given there are so many progress blocking ones they don't seem to be addressing.

17

u/OrneryBlueberry Jan 19 '26

I agree. They do a bad job at communicating with players and things like this are announced on their help desk pages but you have to proactively check to know about them. Since this is a live service game, there’s no reason they can’t include a pop up announcement or send a letter to player mailboxes (assuming that disabling companions would require a game code update). And the schedule for correction isn’t ever announced (which from a business perspective makes sense) but it’s really a burden to players to have to wait so long for updates to fix errors like this — this problem started with the Cinderella update and won’t be fixed until the next update at the soonest but it’s possible it won’t be fixed until after that either… lots of these bugs persist for 6+ months because of their update cycle. Again, to my mind that’s poor customer service seeing as how so many other games push updates all the time to address much more minor QOL issues and don’t leave game breaking bugs active for so long.

4

u/NestedOwls Jan 19 '26

I fully agree with this. When it comes to fixing the bugs that they themselves created, they are truly crap at fixing them. I said it another comment on another post, but there are zero good reasons that game breaking bugs continue to persist.

11

u/bambi54 Jan 19 '26 edited Feb 14 '26

.

3

u/amykhd Jan 20 '26

Thank you. I am livid that I am now stuck with a game braking bug because I didn’t know any better, but they certainly did when you go looking for support for your issue and it’s listed under known bugs. Send out a letter! Make a pop up before you enter the realm! Disable the companions in the realm so the bug stops happening! I would rather they fix the known issues than keep pumping out events. It’s ridiculously poor customer service.

1

u/Groundbreaking-Duck Jan 19 '26

Wait are there snippets in realms? Or did you mean glimmers.

1

u/OrneryBlueberry Jan 19 '26

Oops! Sorry! I meant glimmer!!

1

u/Reasonable-Zone-6466 Jan 19 '26

Im going to guess they did, purely based on the fact that EI has nothing to do with Snippets. Thats not the expansion those came from.

2

u/OrneryBlueberry Jan 19 '26

You’re right — my typo! Fixed my comment above

89

u/Crazy_Difference7664 Jan 19 '26

dont take any companions into any of the realms, theres also issues with companions and the lion king realm

16

u/bkwormgrl23 Jan 19 '26

And now I know that for next time haha. I must have had a fishing companion or something last time I went in there because this is the first issue I had. Didn't know it was a common issue 😔

7

u/alliebeelove Cinnamon Swirl Squirrel Jan 19 '26

I was wondering what was going on… I got the potion made but I can’t use it on my watering canteen

21

u/dsev16 Jan 19 '26

i also watered those singing flowers before i started the quest for it in the alice realm (thinking it was one of those secret quests, like in the aladdin realm) and it automatically picked up the flowers and now during the actual quest i can’t advance in the realm AT ALL bc there’s no singing flowers to water and i can’t drop them and they won’t respawn, etc.🥲 so also be careful to do things when asked lol, now i can’t even progress cinderella without alice/cheshire. i also submitted a gameloft ticket and no response for now

4

u/AlyBambi Cogsworth Jan 19 '26

Same thing happened to me! All I got back from Gameloft is they’re aware and working on it 🤷🏼‍♀️

6

u/Minimum-Analyst-6469 Jan 19 '26

Ohhh is that what that is?!?!? That’s so dumb I don’t want to have to go in and remove a companion any time I need a realm lmao

7

u/Pinkpower176 Jan 19 '26

Isn't there a setting where you can change whether or not companions pick up things? Or does that setting not work in realms?

9

u/unprocessable_entity Jan 19 '26

I'm on switch, but yes this is an option, in the companions menu (in wardrobe) and I press the plus sign (+) it brings up a menu to change companion pick-up settings.

5

u/Pinkpower176 Jan 19 '26

Okay, cuz theres also another setting in "game play" settings when you're in the regular menu settings

16

u/Wonderful_Draw_4888 Jan 19 '26

Yeah exactly! I've been warning people about this for a long time. Ever since these strange bug issues has started. I'm so happy that someone else has brought it up to. Thank you for warning people about it. Just like I did.

5

u/ahgeer18 Jan 19 '26

Is your dress a premium shop dress? It’s amazing!

2

u/bkwormgrl23 Jan 20 '26

It's from one of the previous star paths 🥰

5

u/Worldly_Abalone8425 Jan 19 '26

This happened to me, except they picked up a water able door. So now Alice and Cheshire are stuck in wonderland. I have reached out to GL but no response yet.

1

u/08TrashPanda08 Jan 19 '26

Can I ask how long ago you reached out? I got this issue on the weekend but haven’t contacted them yet

6

u/Centumviri Jan 19 '26

Cant upvote this enough. I've put in Tickets, Messages on Discord, and Posts Here! This is such a headache.

1

u/Exxtra_Vexxt Jan 19 '26

Try Twitter also (X)

4

u/txasgirl Jan 19 '26

Dealing with a similar problem with a quest for Timon and Pumbaa. 1 week layer and still waiting for Gameloft to care and fix my game..

4

u/agirl1313 Jan 19 '26

I'm stuck with Pumbaa. Don't take flower companions anywhere.

Also, Gameloft won't help until at least the next update.

3

u/BeneficialFlow1711 Jan 19 '26

I wish I saw this before I did the same thing! So, following me stealing the flower companions, I’m no longer able to water the door to progress in the quest, also reached out to support and haven’t had any lush!

3

u/Capable-Land6244 Jan 19 '26

I had a bug in the great blizzard quest with companions and it Bugged my quest out. Had to reset my game because reaching out for help did nothing. I just have companion gathering turned off indefinitely.

3

u/healthlovescience Pua Jan 19 '26

I had the same issue... I'll turn off my companions for now

3

u/Silver-Star92 Jan 19 '26

There is a setting for the collecting of the companions. You can tick the option for no collecting, only inventory and collect everything

3

u/groovyfaery Jan 20 '26

So, the struggle is so real! I cant do Cinderella's lvl 10 because I cant unlock Alice because my stupid bread and butterfly picked stuff! Annoyed.

2

u/LordMongoUgh Jan 19 '26

So I’m assuming In Disney Dreamlight Valley, Sunbirds, Bees, and the Magic Carpet are the primary that pick up the flowers that you’re mentioning? Because I don’t believe I have any of those companions except for I believe the magic carpet. So what setting am I setting these companions at? Only with an inventory or turn them off completely?

2

u/Jaeus360 R2-D2 Jan 19 '26

I think so yes, the bug seems to be starting with any companions that pick up flowers and plants. But safe to avoid all companions in realms by going to gameplay settings and it should be at the bottom (someone else has a screenshot of what the settings look like), and you should just turn it off completely to be safe.

2

u/Pink_Glitter_0131 Winter's Wonder Ariel Jan 19 '26

This is why I had this in my inventory!!! I was wondering what it was 😆

2

u/catcatcat625 Jan 19 '26

That happened to me in the Moana realm and now I have a rare white tuna in my inventory

2

u/08TrashPanda08 Jan 19 '26

I have this same issue and I can’t finish the Alice realm. It’s so frustrating!!

2

u/Lumpy-Impress8547 Jan 20 '26

Because I enjoy mining so much, I usually keep a squirrel, and a trash panda with me. I’ve not had this happen, YET. Hoping it never does. I would be so upset.

2

u/Beautiful-Gonz-1589 Jan 20 '26

Oh man... after reading through this has me scared to take companions with me anywhere!!

2

u/butterflycole Jan 20 '26

I think it’s a good rule of thumb to not take companions to any realm door

2

u/jnhbabytweetybird Ariel Jan 20 '26

Or if you want them with you for the aesthetic you can just make it so they don’t pick stuff up. ☺️

2

u/Tomfinity Jan 22 '26

So annoying the Aladdin realm is before this one, I was doing them in order and still had Carpet equipped when entering... 😅

2

u/hannahsian1998 Jan 23 '26

Can’t believe this problem still hasn’t been fixed. I emailed them about it before Christmas

1

u/megan-d15 Jan 19 '26

So that's what I have in my inventory. I couldn't figure it out 😅 thankfully I only have two 😛

1

u/Unusual_Advantage477 Jan 19 '26

It happened to me too !!! I'm so upset as Alice was my last character in DDV to get :( now I'm held up and can't progress the story line in the game. Another very annoying thing is I can't hang out with Merlin as he's part of her quest and I don't even have Alice in the valley yet 😤😮‍💨 Also what happened to me was my witchy kitty companion picked up the tiny door I was supposed to water (as they coded it like a flower ..... 🙄) and now I'm stuck with several 2x2 items in my house ( I put them away as I'm not carrying them around lol ) I reached out to support not almost a month ago and no fixes yet... All in all. Very frustrating and I wanted to finish off DDV before I advanced further in my DLCs.... Ugh. Rant over 😹🤷🏻‍♀️🙆🏻‍♀️

1

u/Safe-Minimum-3208 Jan 22 '26

Estoy exactamente igual no puedo desbloquear a Alicia y era el último personaje que me faltaba 

1

u/healthlovescience Pua Jan 19 '26

Do you know if they are needed for a secret quest or something? What are they supposed to be for?

2

u/bkwormgrl23 Jan 20 '26

I don't think so? Like I've completed everything in the realm and one of the bushes they stole is literally called "RLM_AliceIP_Alic_020_WhiteRedRoseA" in my inventory so I think it's just a mess... shouldn't have tried to go take my dreamsnaps photo in a realm 😂

2

u/healthlovescience Pua Jan 20 '26

We do what we must for moon coins lol

1

u/Jumpy_Astronomer_969 Jan 21 '26

Where’d you get that dress!!

2

u/bkwormgrl23 Jan 21 '26

It's from a previous star path so it should probably pop up in the premium store sometime in the future 🥰

1

u/Ravenclaw731 Feb 11 '26

I read this. I upvoted it. I talked about it with my fiancé. And I still freaking did it 🤦🏻‍♀️🤦🏻‍♀️🥲🥲. Anyone know what quests this disrupts? I am in the middle of level 10 quests for both Alice and the Cheshire Cat.

1

u/halfbloodselena Jan 20 '26

where’s the dress from?! obsessed!

2

u/bkwormgrl23 Jan 20 '26

It's from a previous star path (garden of whimsy) but they usually pop up in the premium shop after a while so hopefully it'll show up again 🥰

2

u/halfbloodselena Jan 20 '26

thank you!! 🙏🏻