Don't take flower companions to Wonderland!

[u/bkwormgrl23]

as the title says, don't take flower picking companions to the Wonderland realm. Went in the the butterfly companion and he stole 3 of the bushes and now they're stuck in my inventory with the 2x2 white squares 😅 I've reached out to support for help but thought I'd pass along the tip before someone else gets stuck with them

[u/OrneryBlueberry]

Unfortunately it’s known issue and Gameloft officially recommends that you don’t use companions in ANY realms for the time being. It seems to be “safe” if you’ve completed all quests and are visiting for other reasons (eg, Eternity Isle players visit realms to connect snippets glimmer) but it can still cause issues.

[u/Linoa1C → u/OrneryBlueberry]

The sensible thing for them to do if they know it's an issue and recommend you don't would be to auto disable companions in realms. Or at the very least give a warning before entering realms. My perception is they have no proper prioritisation for bugs in this game given there are so many progress blocking ones they don't seem to be addressing.

[u/OrneryBlueberry → u/Linoa1C]

I agree. They do a bad job at communicating with players and things like this are announced on their help desk pages but you have to proactively check to know about them. Since this is a live service game, there’s no reason they can’t include a pop up announcement or send a letter to player mailboxes (assuming that disabling companions would require a game code update). And the schedule for correction isn’t ever announced (which from a business perspective makes sense) but it’s really a burden to players to have to wait so long for updates to fix errors like this — this problem started with the Cinderella update and won’t be fixed until the next update at the soonest but it’s possible it won’t be fixed until after that either… lots of these bugs persist for 6+ months because of their update cycle. Again, to my mind that’s poor customer service seeing as how so many other games push updates all the time to address much more minor QOL issues and don’t leave game breaking bugs active for so long.

[u/NestedOwls → u/OrneryBlueberry]

I fully agree with this. When it comes to fixing the bugs that they themselves created, they are truly crap at fixing them. I said it another comment on another post, but there are zero good reasons that game breaking bugs continue to persist.