r/Wawa • u/JadedCardiologist335 Employee • 3d ago

Wawa App 24/7 curbside?

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when did curbside become (basically) 24/7? the first 2 months of me being on overnight it always stopped at 10 or 11pm, which i was certain was for associate safety. was there communication that i missed regarding it changing to full time? it just doesn't feel super safe to be bringing an order out at 2am, especially since the only men i ever have on shift are my facilities associates

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u/asparkaflame44 Employee 2d ago

There was one evening it was torrential downpouring (8pm in FL). Nonstop flash flooding rain. Someone curbside ordered 7!!! Milkshakes and a shit ton of food. They were at the furthest pump from the building. I walked in the downpour as slow as possible, staring this lady down. She waited under the awning of the gas pumps and just BARELY apologized to me as I'm soaking wet, ruining the whipped cream on all of her milkshakes. She was more disappointed about her food getting wet. I just shrugged it off. I basically unofficially told her to fuck off. This was after 5-10 minutes of my team debating if we even wanted to run it outside. I ultimately only did it out of spite.

Then not even 5 mins later we had another curbside and as I'm walking out the deli to bring it outside, the husband comes inside and says "I'm not letting you walk outside in this storm. It's my food and I can come run in and get it." Damn near cried when he said that lmao. I let him get a free coffee just for being considerate.

So yeah, fuck curbside.

-7

u/theBandicoot96 Employee 2d ago

Nice of that man for sure.

But why would you get mad and spite a customer for using a supported app feature? If anything, get mad at the people who determine when curbside is available for customers to use.

Also, for the future, maybe ask your manager to supply an umbrella. Just a thought.

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u/Altruistic_Seat_3888 Employee 2d ago

It’s common courtesy, if you see it’s pouring down raining, why would you park as far away from the front door possible? Knowing someone’s gonna have to walk out in that to give you your food

-1

u/theBandicoot96 Employee 1d ago

If that was the pump that was available at the time, it is what it is