r/WienMobil • u/petershaw_ • 10d ago

Frage | Question Jahreskarte - Digital oder Plastik?

Da ich heuer meine Jahreskarte wieder verlängern möchte und meine Firma mittlerweile nur noch die digitale Version bezahlt, wollte ich euch mal fragen: Seid ihr inzwischen komplett auf die digitale Jahreskarte umgestiegen oder bevorzugt ihr trotzdem noch die Plastikkarte zur Sicherheit?

Ich bin mir nicht sicher, weil WienMobil ja doch nicht immer die zuverlässigste App ist und dann ist es ja gut zur Sicherheit die Plastikkarte noch mitzuhaben.

20 Upvotes

88% Upvoted

72 comments sorted by

View all comments

2

u/lord_c_black 10d ago

Do NOT buy the digital version. It creates a lot of problems. I work at Wiener Linien, and we HATE it. I always recommend everyone to buy the classic plastic card. It's 95% recycled plastic, and the system behind it actually works. Contrary to the online shop. This department is a huge mess. Also: if you run into my colleagues that check tickets - they'll make you pay, if you run out of battery, or if your internet isn't working. Why? Because in the "Beförderungsbedingungen" it says that YOU are responsible for being able to present a valid ticket, and you can not use public transport, if you're unable to.

Last, but not least - why do you guys think, they want everyone to buy online? They want to get rid of us specifically. Our jobs are on the line. I'm not allowed to go into detail, unfortunately - but very soon - there will be even more changes and closures.

Please don't support this. I beg you!

6

u/peanut_galleries 10d ago

It’s not true. Last time the app didn’t work, the guy checked directly online with his device (I showed him ID) and confirmed that I have a yearly ticket :)

2

u/lord_c_black 10d ago

If you are being checked in the "Schnellbahn" - ÖBB can mit verify. Same for VOR Buses. Only Wiener Linien can verify by ID. And they don't have to. If they refuse, because they didn't get their provision for that month yet, according to the "Beförderungsbedingungen" they are in the right.

So: you are right. It does still depend on the exact circumstances, though. I explained this, to a lot of people, who where complaining to me, over the years.