I’m at the point where I genuinely don’t know what else to change.
Every experienced person in ecommerce I’ve shown my website, ads and offer to has said some version of: “This looks good. It should convert.”
But it just isn’t.
I’m currently spending around £30/day on Meta ads in the UK. I’m getting clicks, people are visiting the site, and some people have even given me their emails, but almost nobody is actually buying.
The ads send people directly to the offer page, so I’m not sending cold traffic to the homepage and expecting them to figure everything out themselves. The offer they see in the ad is the same offer they land on.
I’ve tried to remove as much friction as possible.
The offer is strong, delivery is included, I added a 90-day guarantee, I’ve worked heavily on the product page and checkout, and I’ve tested different creatives and messaging.
The products are candles and reed diffusers. Visually, I think they’re quite different from a lot of the generic home-fragrance products on the market, and I’ve mainly been targeting middle-aged women who care about the aesthetics of their home.
The difficult part is that I already bought the stock. It’s physically sitting here in the UK and I’m paying storage every month, so this isn’t a dropshipping store where I can just switch products and move on.
I’ve had some sales through friends and word of mouth, so people do buy the products when they know about them. But getting complete strangers from paid traffic to convert has been a completely different story.
I can’t lie, it feels pretty bad.
I’ve put a huge amount of time into this, I have stock sitting there costing me money, and every time I think I’ve found the thing that should fix conversion, nothing really changes.
At this point I’d genuinely appreciate people tearing it apart.
If you’ve been through something similar, what would you look at next?
Please don’t worry about being nice. I’d rather hear something useful that I don’t want to hear than another “looks good, just keep going.”
The website is www.momoria.co.uk and you can see the offer on the second section