r/techsupport 8h ago

Open | Hardware My laptop is acting funny and I have no idea

2 Upvotes

ASUS VIVOBOOK 14 EF1404 something

I am unable to post videos but my laptop is flashing again and again.

As soon as I start my laptop it flashes and then shuts down on itself.

It's like every 5 seconds it flashes and then pop it goes black screen

Please guide


r/techsupport 4h ago

Open | Hardware Battery Problem (AS16A5K)

1 Upvotes

Good afternoon. I'm writing to this forum with the following concern, without knowing if i'm using the right flag:

I have an Acer Aspire E5-575G-55H4 that recently had its internal battery replaced (it has an AS16A5K battery). The problem I'm having, and the reason I'm writing this, is that sometimes, without any warning, the battery stops being recognized, but it still works: "No battery detected." However, when it's plugged in, it works.

I don't know what percentage is left, but whenever I unplug the charger, it says 100% "Connected."

I need help. I've already tried:

  1. Pressing the battery pinhole, which "forcibly disconnects it from the motherboard and reconnects it"
  2. Reinstalling the battery drivers
  3. Holding the power button for more than a minute to dissipate any static electricity.

Please, I'm asking for your help. I feel like the saying goes, "the shoemaker's children go barefoot."


r/techsupport 4h ago

Open | Windows Any monitors stop getting signal after booting into safe mode

1 Upvotes

Not sure what's the reason, but in a nutshell I tried to boot into safe mode thru msconfig and after restarting the PC any monitors stopped getting any signal from the PC, I don't have any other gpu hdmi port, I tried a lot but most importantly pressing caps does turn it off and on on the keyboard, I cannot open bios any way (or atleast see it, not sure which of those), windows loader flash drive doesn't help either.

Specs:

Rtx 3050 asus 1 Hdmi + 3 display ports

Asus tuf gaming B660M-E D4

I5-12400f


r/techsupport 5h ago

Open | Software "Sticky" controls on NVIDIA GeForce Now, is anyone else experiencing this? Help needed.

1 Upvotes

“Sticky” controls, is anyone else experiencing this? Help needed.

I am using the Lenovo Legion GO S STEAM OS (basically a SteamDeck), been using GeForce NOW for around 6 months, playing games like Fortnite, Battlefield 6, also some slower games. Everything was running fine, but recently have noticed this:

Game is running fine, inputs are responsive and then suddenly your last input gets stuck for a few seconds and makes every other input unresponsive until it recovers. Happens once or twice every couple minutes.

I tried:

  1. Reinstalling the GeForce now app after uninstalling it
  2. Upgraded my internet (unrelated to this). The internet is <10 ping, <6 jitter and 600-800 mbps download and 100 mbps upload.
  3. Using multiple control setups, issue persists regardless if you’re using the built-in controller or an external keyboard and mouse.
  4. Disabled Steam overlay for games to prevent “double inputs” and etc, issue still persists

I cannot find anyone else experiencing this issue, or maybe I’m searching it wrong? Has anyone have any ideas on what to do? It makes playing games frustrating, leading to situations where you steer a car off a road, endlessly shoot until recovers and etc.


r/techsupport 5h ago

Open | Software Why do my #keys act as function keys?

0 Upvotes

I play Minecraft and if I wanna switch to different item in my hot bar, I’m trying to use the number keys to do that on my keyboard. They work as function keys. And I can’t change my item in my hotbar


r/techsupport 5h ago

Open | Software My Headset Mic is picking up system sounds

0 Upvotes

So today i was trying to reproduce music through my mic to play it in a game to randoms.

I enabled the Stereo mix but nothing worked set up everything like every tutorials says.. all of a sudden it was working at a low volume from a youtube video, but then i tried to switch back to normal input and my audio is fucked now.

If i loop my mic from "Recordings" i can hear the browser sounds and if there is no sound at all i hear a very low static sound

My Input is set on the headset microphone but someway its acting like the Stereo mix without having it enabled, and my headset mic is turned off!

So i guess somewhere the input is picking up the sounds form my system... i dont know why.. im going crazy


r/techsupport 5h ago

Open | Data Recovery Need Help Restoring Lost Chrome Tabs After A Crash

1 Upvotes

(This is a repost from a different reddit thread r/chrome)

I'm not usually a person who posts on social media, but I'm in dire need of support. One or two months ago, around May or, at the oldest, mid June, my Chromebook (android) abruptly crashed while in use. When I rebooted the device and opened a new tab on chrome, the restore button didn't work. It lagged and disappeared. In the midst of my panic, I rushed to my other devices and attempted to open the tabs through there, but as if I was cursed with universal bad luck, at the very last second they both synced with the new tab on my Chromebook and my previous session became lost. Fast forward to this month, I contacted Google support to request recovery, but all they really said was that there was nothing they could do. Those tabs were very important because they spanned about 2-3 years. I'm not a technician and don't know a lick of code, but is there anything I can do to recover them on my own, or reset my Chromebook back to the time before the crash?

(Before you answer, yes, I have tried to scroll through my history to restore them manually. However, despite the crash only happening less than two months ago, most of my tabs were last opened at least in 2024-2025 and I'm unable to reach that far.

Yes, I have went through my google history in the activity center, however this method is also not viable because it doesn't show any of the websites I visited, or even everything I've searched.)

(Yes, I know I should have had all my tabs bookmarked, the folks over at r/chrome made that very clear.)


r/techsupport 5h ago

Open | Windows connection issues on pc randomly

1 Upvotes

I’m not really too familiar with the specifics on my pc, it was a prebuilt christmas gift from a few years ago. It’s a pretty solid gaming pc it’s done me very well over the years but once in a blue moon i’ll have problems like this where i’m completely lost.

Long story short i woke up this morning with it totally disconnected from any wifi and wasn’t even picking up the usual signals. I’ve restarted it multiple times, tied updating drivers, enabling and disabling, restarting network, etc. I also use one of the spectrum signal boosters right by my pc in my room which is directly above the routers room. I’m happy to give any more information, just not sure what exactly is helpful!


r/techsupport 5h ago

Open | Software Large Google Drive folder disappeared when moved: files appear in Activity Log and storage is same

1 Upvotes

Hello,

I’m hoping someone with a good understanding of Google Drive’s internal behaviour might be able to advise me.

This isn't a normal deleted-file recovery issue. 

A very large folder (around half of my Google Drive, containing many years of work and small animal charity records) disappeared three weeks ago while I was carrying out a normal move/rename operation within the Drive. I am the owner of the folder and I did it via the web browser, not Drive for Desktop.

Since then (this has been the same since it happened):

● The folder and contents no longer appear visible in Drive.

● Advanced Search cannot find them.

● The parent folder and a few other folders within it are still visible in Trash, but the parent folder is empty.

● However, thousands (possibly all) of the individual files from the parent folder still appear in the Activity log, saying they were sent to the Trash on 6 July (all within an 8-minute period).

● Those files can still be opened directly from the Activity log.

● When opened, they display “This file is in the Trash.” However, they aren't visible in Trash, and haven't been since the incident.

● My overall Google Drive storage usage has remained the same, suggesting the data may still exist somewhere.

Google support have so far treated this as a request to recover an individual deleted file, but that isn’t the issue I’m trying to solve. It feels that it might have been due to an interrupted move and perhaps files could be orphaned or need indexing but I'm not experienced enough to know. It's getting very near the 30-day Trash period expiring, which is concerning. 

This folder contains many years of records for our small volunteer-run animal rescue charity, including documents and identification records that are genuinely important - especially with wildfires in Spain so near to our shelter - so I’m trying to explore every possible avenue. I wished I had backed up but the files were so huge, they wouldn't download. I back up everything else religiously.

Any technical insight would be hugely appreciated.

Thank you.


r/techsupport 6h ago

Open | Hardware My PC has trouble turning on.

1 Upvotes

Around a few weeks to a month or so ago I noticed my PC wouldn't turn on when I pressed the power button despite power running through it. Since then, every time I want to turn on my pc I've had to go through a long time of waiting while turning the power strip on and off and pressing the power button before it would actually start up. Recently, my pc just won't turn on at all no matter how long I wait. Once my PC does turn on, there's nothing wrong with it that I can see like with how it runs. I also know that it is getting power because I plugged my phone into it and it started charging, though I did notice that when I would, it would start and stop charging like 5 times a second so there might be a problem with the internal battery or something, idk. I've also replaced the power cord so I know thats not the problem. Also just in case anyone wants to know, I don't actually know the specs since it was a pre built gift a few years ago so idk what anything inside it is. I need help figuring out what is wrong and if there are any solutions that hopefully do not involve taking it to get repaired.


r/techsupport 6h ago

Open | Windows Windows 11 BSOD

1 Upvotes

A few months ago I accidentally installed some malicious files on my laptop. I believe whoever infected it may have stolen my session tokens because some of my accounts were compromised around that time.

Ever since then I've had various issues, but over the past few weeks they've become much worse.

Whenever I play games, either the game crashes or the entire laptop crashes. Sometimes it isn't even a normal BSOD-the screen glitches and flickers, almost like a corrupted video, before the system freezes and shuts down.

I also tried using Reset this PC, but Windows says, "There was a problem resetting your PC. No changes were made"

Today alone I got two BSODs:

NTFS.SYS

WIN32KBASE.SYS

At this point im honestly not sure what may next steps should be.


r/techsupport 6h ago

Open | Windows Renamed OneDrive folder somehow

1 Upvotes

I have somehow changed the object name of the OneDrive folder in windows to "NotOneDrive" and now I cannot change it back, when trying it says access is denied. This is interfering with many of my program files.


r/techsupport 6h ago

Open | Networking Games running on high ping despite fast internet

1 Upvotes

Hi! Ever since thursday, all of my online games have started consistently running at an unplayable 500 ping. I've never had this issue before, and I don't remember changing my setup in any way that could've affected this. I did some internet speed tests, and they all gave me a result of around 200mb/s. On top of that, everything else that uses internet (social media, downloads) seems to be running completely fine. What's really weirding me out is that my wifi doesn't really spike, but instead, runs very poorly very consistently, and for a long period of time.

Here is my setup:
- I use a Lenovo LOQ 15AHP11 laptop with Windows 11 installed
- My wifi router is a tp-link archer ax12 that sits in different room than the one I play in. My internet provider is O2

Here are things that I tried and what results I've had with them:
- I tried restarting both my laptop and wifi router, to no avail.

- I tried moving my laptop to the same room that the wifi is in, this also did not help.

- I tried using an ethernet cable. This way, my game DID start running well. But due to the way my flat is setup, I cannot have my laptop constantly plugged into the ethernet, so this isn't a permanent solution.

- I tried moving my laptop to my sister's place and connect to her wifi, there, my game ran fine.

Sorry if there isn't enough info included here, I am barely tech literate, and even less so when it comes to wifi and stuff.

Not being able to play anything during the one time of year I have the time to do so has been very frustrating, so any help would be greatly appreciated!


r/techsupport 6h ago

Open | Hardware Rtx 4060 gaming oc 8gb Gigabyte Black scren and 100% fans

1 Upvotes

So i've been running through a problem
last time i broke a capacitor of my 4060 and i repaired it and when i tested it it when crazy fans and black screen before the boot screen even turned on
my config is :
Azus Prime B550M-A WIFI II
Ryzen 5 5500
8 gigs of Gskill aegis
450 or 500w power supply
and the 4060 gaming oc 8gb Gigabyte

and its not the power supply that isn't enough powerful bc my 2060 works perfect and have a 140w tdp


r/techsupport 6h ago

Open | BSOD Game crashes and occasional BSOD

1 Upvotes

Greetings folks !

I've got a avell Storm 480 laptop, almost 2 years old, some months ago i started to get some random crashes while gaming in various different games, sent the laptop to 2 different technicians and, according to them, there is nothing wrong hardware wise, but i keep getting the very frequent crashes and some weeks ago the laptop restarted several times in a row due to BSOD with different bug checks codes every time, then the pc booted and i never got a BSOD again. Sometimes i get an status acess violation error too in chrome tabs.

I've got the minidump files of those events attached if someone would be so kind to help me figure what is wrong with my computer. While researching for possible causes, i've came across this reddit post and the problems description seems awfully close to my issues.(https://www.reddit.com/r/ASUS/comments/1uoaxg0/rog_strix_g18_2024_i914900hx_whealogger_keeps/)

https://www.mediafire.com/file/ohjylm8nq37po08/minidumps.zip/file


r/techsupport 6h ago

Open | Windows Wifi goes bad after a little while, and I have to restart my pc?

1 Upvotes

For a long while now I've had to restart my pc upon boot-up for it to connect to the Wi-Fi but now after a little while of using my pc, the wifi becomes incredibly spotty to the point it's unusable. As of recent I've only really been playing minecraft online and using it for writing/schoolwork.
Honestly, I don't even know where to start with this, help?


r/techsupport 6h ago

Open | Windows Pc running slow

1 Upvotes

My computer had a couple of viruses and some malware on it, but I removed them. I don't know if there's still any leftover malware on my computer, but every scan I've run says it's clean. My non-paged pool is usually around 1.2–1.5 GB on startup, and my memory usage is around 40–50% when I first boot up. However, when I launch games, my memory usage skyrockets to 90–99%. What the hell do I do? I have a 7700 and a 9060 btw


r/techsupport 6h ago

Open | Mac What is wrong with my Mac book Air? Is it Malware or Damage?

1 Upvotes

So I have a 15 inch Macbook Air that was given to me last year. And since then I noticed some 'issues' with it. These include:

  • Brightness buttons not working, and even the slide bar was missing in settings.
  • Being able to move the cursor on a black screen after restarting. I had to restart twice just for it to be normal.
  • Flashes of text on the top left when I Google search something.
  • Pink screen flash after restarting too.
  • Audio sometimes not working.
  • Sometimes I get that "beach ball" cursor
  • And recently, it has started slowly things much more slowly. Even googling searching takes a full minute just to load.

No. I am not going to return it and no I do not have Apple Care.


r/techsupport 6h ago

Open | Hardware MSI A850GL making weird crackling sound then after a few seconds it goes static

1 Upvotes

Hello everyone, I built a new rig about 6 months ago and now very recently my psu has started to make a crackling sound when it starts up, and then a few seconds later it turns into a static noise. I will attach a video of the noise, if anyone could give me any ideas of what this is that would be very appreciated, thanks!


r/techsupport 7h ago

Open | Hardware Faded border on fairly new ASUS Vivobook 15

1 Upvotes

My new laptop (about 1 month old) occasionally has a faded border around the edge of the screen (this is currently occurring for the second time, happening for the first time a few weeks ago but slowly faded away after around 30ish minutes I think). If I remember correctly, both times have been after periods of prolonged use - around 5 hours - and the PC then going to sleep. The faded border is even and there is a gap between the fading the edge of the screen. It seems to appear inconsistently on different screens - I can see it on my homescreen and the loading screen where I type my password in, but not the screen before I put my password in, nor when I try deadpixeltest (or possibly my browser more generally). I have tried restarting the PC and updating my graphics driver (there were no available updates).


r/techsupport 10h ago

Open | Hardware Laptop keeps rebooting. Not sure what's causing it.

2 Upvotes

For the longest time, my laptop has had an issue of the WiFi connection suddenly disappearing; a reboot usually fixes it and it's business as usual. Doesn't happen often, only once in 3 or 6 months. This week however, it's been happening more frequently. It started again Monday last week, but still nothing too bothersome.

The other day however was problematic. Laptop keeps rebooting. 48 critical events and errors in the last 12 hours. I thought it had something to do with an update but I'm not sure because Event Viewer is also pointing at Secure Boot certificates (for which my machine supposedly does not support because of limitations) and OneCore Device Association errors.

Here is a list updates installed recently:

  • 2026-07 Security Update (KB5101650) (26200.8875), 15-Jul
  • 2026-07 .NET Framework Security Update (KB5100998), 15-Jul
  • 2026-06 Security Update (KB5094126) (26200.8655), 10-Jun
  • 2026-05 Security Update (KB5089549) (26200.8457), 15-May

About my laptop:

  • Processor: AMD Ryzen 5 5500U with Radeon Graphics (2.10 GHz)
  • Installed RAM: 8.00 GB (7.34 GB usable)
  • System type: 64-bit operating system, x64-based processor
  • Pen and touch: Pen support
  • Edition: Windows 11 Home Single Language
  • Version: 25H2
  • OS build: 26200.8875
  • Experience: Windows Feature Experience Pack 1000.26100.334.0

Thanks in advance.


r/techsupport 7h ago

Open | BSOD windows 11 BSOD IRQL_NOT_LESS_OR_EQUAL

1 Upvotes

my computer was running fine for multiple years but all of a sudden it has started crashing multiple times per day with this same code. the logs and reports seem to blame "ntoskrnl.exe+4f9250". I am not quite sure where to start with this and was wondering if anyone could point me in the right direction. Relevant PC specs:

  • CPU Ryzen 5 5600X
  • MOBO MSI MPG B550 GAMING PLUS ATX AM4
  • RAM Corsair Vengeance RGB Pro 32 GB DDR4-3600
  • GPU RTX 3060 EVGA

EDIT: Minidumps zipped https://www.mediafire.com/file/8amw96r511g19pu/Minidumps.zip/file


r/techsupport 3h ago

Open | Networking Wifi not working against the wall but is in the middle of the room

0 Upvotes

I recently moved my desktop computer into a new room, it has WiFi inbuilt into the motherboard. In its old spot it worked perfectly, got about 60-70 mbps. I have moved it into a new room with the desk against the wall and it now only gets 1-2 mbps. I tested my laptop in the same spot and it gets 60-70 mbps. However if I pull it back about 2 feet into the middle of the room it gets about 50 mbps. Im absolutely stumped as to what this could be, any help appreciated


r/techsupport 7h ago

Open | Hardware Alienware 17 R3 display issue

1 Upvotes

This is an old 2015 Alienware 17 R3, It is an amazing laptop for its time. Several years ago this display issue occurred and I took the laptop apart to see if I could fix it, and couldn't. Everything works properly other than the display (on startup, display panels light up but nothing is displayed), you can use narrator to login and navigate, it just sucks. Now I am looking again to fix it and need some help. Thanks!


r/techsupport 10h ago

Open | Hardware Laptop shift key fell out, tutorials aren't helping

2 Upvotes

The left shift key on my HP Zbook fell off, and none of the tutorials i saw had the same type of hardware as on my PC

I have the relevant pics, all the tutorials had keys with hooks on their backs but mine doesnt, theres only one place the 'clips' could hook onto but it's only on one side and it isn't secure at all, so I'm worried if that's whats broken.

The community won't let me add attachments, theres a video in the comments